People Operations Partner responsible for enhancing HR systems at Cresta, an AI company revolutionizing customer conversations. Focused on scalability and data intelligence in a hyper - growth environment.
About the role
- HR Specialist managing People Operations in a dynamic e-commerce environment. Focusing on processes, employee support, and innovative HR solutions for home24 and BUTLERS in Berlin.
Responsibilities
- Contract Management & Document Creation: You create and manage all contract documents and ensure efficient, transparent processes — from templates to continuous optimization.
- First-Level Support: As the first point of contact for our employees, you competently answer all HR-related questions and provide practical support.
- Onboarding & Offboarding: You accompany our talents from day one and ensure a smooth onboarding and offboarding experience so everyone feels valued.
- HR System Administration: You maintain and manage our master data in SAP SuccessFactors and ensure all information is kept up to date.
- Process Optimization: You drive the continuous development and digitalization/automation of our HR processes and ensure their sustainable implementation.
- HR Projects: Whether it’s an electronic personnel file, automated document generation, or the use of AI solutions in HR — you contribute ideas and independently implement innovative projects.
- Reference Management: You draft final and interim employment references with an eye for detail and respectful wording.
- Sparring for HR Business Partners: You support our HR Business Partners with operational HR matters and actively contribute to efficient collaboration.
Requirements
- You have a successfully completed university degree (e.g., business administration with a focus on HR, business psychology) or a comparable commercial vocational qualification.
- You bring initial relevant professional experience in HR with a focus on contract drafting, employee support, and administrative processes.
- Ideally, you have already worked as an HR Advisor, (Junior) HR Manager, HR Coordinator, or HR Generalist, preferably in a retail or e-commerce environment.
- You have a strong affinity for digitalization, automation, and HR technologies.
- You have initial experience with AI solutions or a strong interest in exploring this field and identifying potential use cases.
- You possess very good knowledge of employment law.
- You have a conscientious, structured, and reliable way of working.
- You have excellent service and customer orientation and preferably have experience with SAP SuccessFactors.
- You have excellent German and English skills, both written and spoken.
Benefits
- Up to 30 days of paid vacation per year to rest and recharge.
- A company pension plan.
- 30% employee discount to make your home even more beautiful, plus many additional discounts through our Corporate Benefits portal.
- Exciting mobility options subsidized by home24, such as a Deutschland-Ticket and our eco-friendly bike leasing program.
- Regular feedback conversations to support personal development.
- Support for your development with attractive training opportunities in our home24 Academy and through external partners.
Job title
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