People Relations Specialist ensuring effective case management delivery within People & HR Services at BT Group. Building strong stakeholder relationships and influencing continuous improvement initiatives.
Responsibilities
Act as the People Relations partner for your CFU, ensuring high‑quality case delivery.
Oversee all PR cases, including high‑risk and sensitive matters.
Work with Specialist Hubs to track progress and remove blockers.
Lead escalations and assess business risks on complex cases.
Use insights from cases, ACAS, and ETs to drive continuous improvement.
Build strong relationships across HR, PR teams, Legal, Ethics, and key stakeholders.
Present PR insights and recommendations in HR and leadership forums.
Partner with IR, Inclusion & Wellbeing, and People Networks to align activity.
Own the PR dashboard and turn data into action.
Support capability building and deliver PR service reviews.
Share insights across PR teams and contribute to People improvement projects.
Coach colleagues and deliver ad hoc PR training or projects.
Requirements
Deep understanding of ER practices, policies, and procedures.
Ability to evaluate data, identify trends, and provide actionable insights.
Experience in designing and delivering effective training programs.
Proven ability to manage projects from inception to completion, ensuring timely delivery and quality outcomes.
Strong skills in influencing and negotiating with stakeholders to achieve desired outcomes.
Up-to-date knowledge of employment laws and regulations, with the ability to anticipate and advise on changes.
Familiarity with SAP systems, SuccessFactors, and ServiceNow.
From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
25 days annual leave (not including bank holidays), increasing with service
24/7 private virtual GP appointments for UK colleagues
2 weeks carer’s leave
World-class training and development opportunities
Recruitment Analyst managing the full cycle of talent acquisition processes in a leading Brazilian media company. Specializing in connecting top talent to strategic positions in a digital transformation context.
Consultor(a) de Recursos Humanos atuando em todos os subsistemas e desenvolvendo treinamentos para a cultura de aprendizado. Suporte a gestores e colaboradores na jornada profissional.
Senior People Partner supporting Academy Associates and ensuring engagement and performance in tech career paths. Collaborating with leadership and client partners to enhance learner outcomes and commercial success.
People Intern at Love, Bonito assisting with recruitment and internal engagement activities. Supporting candidate experience and enhancing team culture during rapid expansion.
HR Coordinator supporting the People team with HR administration and compliance at MYOB. Managing employee documentation, maintaining HR systems, and providing front - line HR support.
Internship in the People & Culture team at NORRIQ in Aalborg. Contribute to onboarding and employee journey projects while learning about internal functions in consulting.
Referent in Personalentwicklung und Changemanagement bei MANN & SCHRÖDER COSMETICS. Verantwortlich für Talent Management, Change Management und Personalentwicklung in einem Familienunternehmen.
People Operations Coordinator at Stellic handling office support and recruiting coordination. Managing onboarding processes and assisting with various projects in a hybrid team environment.
Sr. Analyst responsible for analytics and insights to support HR teams at Gartner. Collaborating across Sales & Services to optimize staffing, retention, and productivity strategies.