Hybrid People Relations Specialist – Partner

Posted 4 hours ago

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About the role

  • People Relations Specialist ensuring effective case management delivery within People & HR Services at BT Group. Building strong stakeholder relationships and influencing continuous improvement initiatives.

Responsibilities

  • Act as the People Relations partner for your CFU, ensuring high‑quality case delivery.
  • Oversee all PR cases, including high‑risk and sensitive matters.
  • Work with Specialist Hubs to track progress and remove blockers.
  • Lead escalations and assess business risks on complex cases.
  • Use insights from cases, ACAS, and ETs to drive continuous improvement.
  • Build strong relationships across HR, PR teams, Legal, Ethics, and key stakeholders.
  • Present PR insights and recommendations in HR and leadership forums.
  • Partner with IR, Inclusion & Wellbeing, and People Networks to align activity.
  • Own the PR dashboard and turn data into action.
  • Support capability building and deliver PR service reviews.
  • Share insights across PR teams and contribute to People improvement projects.
  • Coach colleagues and deliver ad hoc PR training or projects.

Requirements

  • Deep understanding of ER practices, policies, and procedures.
  • Ability to evaluate data, identify trends, and provide actionable insights.
  • Experience in designing and delivering effective training programs.
  • Proven ability to manage projects from inception to completion, ensuring timely delivery and quality outcomes.
  • Strong skills in influencing and negotiating with stakeholders to achieve desired outcomes.
  • Up-to-date knowledge of employment laws and regulations, with the ability to anticipate and advise on changes.
  • Familiarity with SAP systems, SuccessFactors, and ServiceNow.

Benefits

  • 10% on target bonus
  • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
  • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
  • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
  • 25 days annual leave (not including bank holidays), increasing with service
  • 24/7 private virtual GP appointments for UK colleagues
  • 2 weeks carer’s leave
  • World-class training and development opportunities
  • Option to join BT Shares Saving schemes.

Job title

People Relations Specialist – Partner

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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