Hybrid People Operations Manager

at GitKraken

• Job title: People Operations Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Scottsdale, United States

About the role

• Manager of People Operations enhancing employee lifecycle processes and driving operational excellence at GitKraken. Leading a team to manage benefits, systems, and programs in a hybrid work environment.

Responsibilities

• Execute company-wide programs like All-Hands meetings and quarterly OKRs
• Manage benefit administration and serve as the main contact for employees, brokers, and vendors
• Maintain BambooHR and ensure data accuracy across all functions
• Manage handbook and policy updates to ensure compliance and clarity
• Effectively manage employee relations issues with empathy, discretion, and consistency
• Deliver relevant, timely, and accurate reporting to internal and external stakeholders
• Launch and manage the annual performance review cycle
• Manage compensation programs, including commissions, annual bonuses, and the merit cycle
• Partner with finance on payroll processes to ensure accuracy and timeliness
• Manage offboarding processes, including voluntary and involuntary terminations
• Manage onboarding processes to ensure a seamless transition for new hires and their teams
• Directly oversee recruiting, office management, and IT

Requirements

• 6+ years of progressive People Operations experience
• 3+ years of management experience
• Strong command of HRIS tools (BambooHR preferred)
• Experience administering benefits programs, including renewals and open enrollment
• Basic understanding of US employment law
• Experience coordinating company-wide programs (i.e. OKRs, All-Hands, merit cycles, etc)
• Familiarity with employee relations best practices, liability, and compliance
• Experience managing employee handbooks, policy updates, and compliance tracking
• Comfortable maintaining audit-ready records and supporting internal/external reporting
• Proven ability to iterate on repeatable People Ops processes across the employee lifecycle
• Skilled in balancing hands-on execution with process improvement and scalable documentation
• Strong written and verbal communication skills, including some public speaking (i.e. in All-Hands)
• Proven track record of building trust and credibility across all levels of an organization
• Strong ability to work autonomously in a fast-paced environment (bias to action)
• High integrity and discretion when handling sensitive information

Benefits

• Competitive compensation with annual performance-based pay increases
• Flexible Paid-Time-Off Policy & paid company holidays (chosen by our employees)
• Generous paid parental leave
• Pet insurance plan (with no exclusions)
• Health, dental, and vision insurance with competitive employer cost-sharing
• Modern, fully equipped offices designed to maximize productivity in a hybrid environment
• Paid career development opportunities, audiobook subscriptions, and mentorship
• 401(k) retirement plan plus company matching
• Company paid domestic trip after your 1-year anniversary & an international trip every 5 years