About the role

Manager of People Operations enhancing employee lifecycle processes and driving operational excellence at GitKraken. Leading a team to manage benefits, systems, and programs in a hybrid work environment.

Responsibilities

Execute company-wide programs like All-Hands meetings and quarterly OKRs
Manage benefit administration and serve as the main contact for employees, brokers, and vendors
Maintain BambooHR and ensure data accuracy across all functions
Manage handbook and policy updates to ensure compliance and clarity
Effectively manage employee relations issues with empathy, discretion, and consistency
Deliver relevant, timely, and accurate reporting to internal and external stakeholders
Launch and manage the annual performance review cycle
Manage compensation programs, including commissions, annual bonuses, and the merit cycle
Partner with finance on payroll processes to ensure accuracy and timeliness
Manage offboarding processes, including voluntary and involuntary terminations
Manage onboarding processes to ensure a seamless transition for new hires and their teams
Directly oversee recruiting, office management, and IT

6+ years of progressive People Operations experience
3+ years of management experience
Strong command of HRIS tools (BambooHR preferred)
Experience administering benefits programs, including renewals and open enrollment
Basic understanding of US employment law
Experience coordinating company-wide programs (i.e. OKRs, All-Hands, merit cycles, etc)
Familiarity with employee relations best practices, liability, and compliance
Experience managing employee handbooks, policy updates, and compliance tracking
Comfortable maintaining audit-ready records and supporting internal/external reporting
Proven ability to iterate on repeatable People Ops processes across the employee lifecycle
Skilled in balancing hands-on execution with process improvement and scalable documentation
Strong written and verbal communication skills, including some public speaking (i.e. in All-Hands)
Proven track record of building trust and credibility across all levels of an organization
Strong ability to work autonomously in a fast-paced environment (bias to action)
High integrity and discretion when handling sensitive information

Competitive compensation with annual performance-based pay increases
Flexible Paid-Time-Off Policy & paid company holidays (chosen by our employees)
Generous paid parental leave
Pet insurance plan (with no exclusions)
Health, dental, and vision insurance with competitive employer cost-sharing
Modern, fully equipped offices designed to maximize productivity in a hybrid environment
Paid career development opportunities, audiobook subscriptions, and mentorship
401(k) retirement plan plus company matching
Company paid domestic trip after your 1-year anniversary & an international trip every 5 years