Hybrid Bilingual Home Health Recruiter, English-Spanish

at FreedomCare

• Job title: Bilingual Home Health Recruiter, English-Spanish
• Job type: Full Time
• Experience level: Junior
• Salary: $20 - $24 per hour
• Degree requirement: Associate's Degree
• Location requirements: Hybrid, Albany, United States

About the role

• Bilingual Home Health Aide Recruiter for FreedomCare's LHCSA team, focusing on recruitment and onboarding of certified Home Health Aides. Supporting patients' home care needs in Albany, NY with a hybrid work model.

Responsibilities

• Execute full-cycle recruitment for certified Home Health Aides (HHAs) and Personal Care Aides (PCAs), beginning after candidates pass a preliminary interview
• Guide candidates through each step of the hiring process, including offer stages and completion of all required new hire documentation (e.g., I-9, background checks, caregiver agreements)
• Verify ID, training certificates, and medical documentation to ensure all onboarding requirements are met
• Submit candidates for fingerprinting, track results, and follow up on clearance status
• Use the Home Health Aide Registry to confirm certification status and prior HHA employment history
• Coordinate all onboarding steps: Generate offer letters and send required onboarding paperwork
• Facilitate all three stages of the hiring process (preliminary offer, post-interview, final offer)
• Schedule and conduct new hire orientation sessions
• Ensure compliance with New York State Department of Health (DOH) requirements and internal policy standards
• Maintain accurate and timely candidate records in the company Applicant Tracking System (ATS)
• Meet weekly and monthly performance goals related to case closures, caregiver conversions, and hiring metrics
• Ensure a welcoming and positive experience for caregivers by greeting them warmly, clearly explaining processes, addressing questions with professionalism, and providing guidance and reassurance.
• Maintain a clean, organized, and well-stocked office and waiting area, including swag and other necessary materials.
• Support and process any in-person paperwork or onboarding requirements and facilitate the pickup of relevant supplies such as PPE or scrubs.

Requirements

• Strongly prefer 2+ years’ experience recruiting in healthcare or related high-volume industry; Minimum 1 year required
• Preference given to those with home health care experience, or who have managed / organized home health care services for a loved one
• Prior experience using CRM systems such as Salesforce and platforms like DocuSign, Medflyt, Zoom, Teams and Outlook
• High energy, well spoken, and excellent interpersonal skills
• Must have advanced proficiency in attention to detail and organizational skills
• Must possess a strong sense of integrity and a commitment to process, compliance and documentation
• Must be able to quickly adapt to change and be able to work in a fast-paced environment
• Must be able to manage multiple priorities, be able to work under time-pressure
• Must be savvy with multiple computer systems, and have ability to learn and operate scheduling and training software systems
• Must be comfortable navigating basic technology and computer programs like Salesforce and DocuSign while speaking on the phone and/or multitasking while maintaining excellent records
• Bilingual (English/Spanish) required

Benefits

• Competitive compensation
• Medical benefits
• Retirement plans
• Wellness programs
• Ongoing learning opportunities