Customer Success Manager enhancing value for clients using secure communications at Wire. Collaborating with teams to ensure client satisfaction and product adoption across DACH region.
About the role
- Account Manager responsible for managing operational relationships and client satisfaction at Fiserv. Enhancing client satisfaction, driving revenue growth in fintech and payments.
Responsibilities
- Utilize consultative approach to maximize client’s growth & profitability
- Ensure timely and accurate implementation of client projects
- Enhance client relationships and retention
- Meet or exceed the targeted goal of client satisfaction
- Work to prevent and resolve enterprise problems effectively
Requirements
- 6-10 years of an equivalent combination of educational background, related experience, and/or military experience
- 5+ years experience in banking/financial technology or financial industry
- 5+ years experience in customer service/contact, preferably in a financial institution environment
- Extensive experience in conducting face-to-face relationship-based meetings
- Proven track record of effectively managing and developing client relationships
- Ability to travel up to 25% as required
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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