HR Business Partner responsible for implementing HR processes at Gruppo Lavazza in Italy. Focus on HR operations, talent acquisition, and employee relations for effective team management.
About the role
- HR Administrator supporting FCA's Human Resources operations, delivering case management services and managing HR inquiries. A key role in ensuring compliance and enhancing employee experience.
Responsibilities
- Partner with HR colleagues and business teams to deliver accurate and timely case management services, ensuring consistency and reliability across all HR processes
- Act as the first point of contact for HR enquiries via phone, email and chat, providing clear guidance that enhances employee experience and stakeholder confidence
- Manage complex and sensitive HR queries independently, identifying solutions that minimise escalation and support efficient resolution for the business
- Process employment changes including internal moves, leavers and family leave requests, maintaining accurate records that uphold compliance and operational integrity
- Collaborate with HR Operations Manager on MI reporting and process improvements, driving service enhancements that increase efficiency and data-driven decision-making
- Work with HR Business Partners and external providers to strengthen wellbeing initiatives and build manager capability, promoting self-service and sustainable leadership practices
Requirements
- Proven experience managing senior-level HR administration, ensuring compliance and accuracy across all processes
- Prior experience handling high volumes of HR transactions efficiently while maintaining service quality and timeliness
- Proven experience updating and maintaining HR systems with exceptional attention to detail and data integrity
- Enjoy working in roles that combine operational, advisory and project-based responsibilities, delivering value across multiple areas
- Able to work flexibly across systems and specialisms in an efficient, effective and focused manner to meet organisational needs
- Apply a methodical approach with exceptional attention to detail, ensuring accuracy and consistency in all outputs
- Confident in using Microsoft applications including Word, Excel, Outlook and Teams to support collaboration and reporting
Benefits
- 25 days annual leave plus bank holidays
- Hybrid model with up to 60% remote work
- Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
- Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
- 35 hours of paid volunteering annually
- A flexible benefits scheme designed around your lifestyle
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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