Leave of Absence and Benefits Specialist managing leave programs and benefit enrollments at Baldwin Richardson Foods. Ensuring compliance with employment laws and providing support to employees and HR.
About the role
- HR Administrator supporting FCA's Human Resources operations, delivering case management services and managing HR inquiries. A key role in ensuring compliance and enhancing employee experience.
Responsibilities
- Partner with HR colleagues and business teams to deliver accurate and timely case management services, ensuring consistency and reliability across all HR processes
- Act as the first point of contact for HR enquiries via phone, email and chat, providing clear guidance that enhances employee experience and stakeholder confidence
- Manage complex and sensitive HR queries independently, identifying solutions that minimise escalation and support efficient resolution for the business
- Process employment changes including internal moves, leavers and family leave requests, maintaining accurate records that uphold compliance and operational integrity
- Collaborate with HR Operations Manager on MI reporting and process improvements, driving service enhancements that increase efficiency and data-driven decision-making
- Work with HR Business Partners and external providers to strengthen wellbeing initiatives and build manager capability, promoting self-service and sustainable leadership practices
Requirements
- Proven experience managing senior-level HR administration, ensuring compliance and accuracy across all processes
- Prior experience handling high volumes of HR transactions efficiently while maintaining service quality and timeliness
- Proven experience updating and maintaining HR systems with exceptional attention to detail and data integrity
- Enjoy working in roles that combine operational, advisory and project-based responsibilities, delivering value across multiple areas
- Able to work flexibly across systems and specialisms in an efficient, effective and focused manner to meet organisational needs
- Apply a methodical approach with exceptional attention to detail, ensuring accuracy and consistency in all outputs
- Confident in using Microsoft applications including Word, Excel, Outlook and Teams to support collaboration and reporting
Benefits
- 25 days annual leave plus bank holidays
- Hybrid model with up to 60% remote work
- Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
- Private healthcare with Bupa, income protection, and 24/7 Employee Assistance
- 35 hours of paid volunteering annually
- A flexible benefits scheme designed around your lifestyle
Job title
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Experience level
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Degree requirement
No Education Requirement
Location requirements
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