Student Loan Call Center Representative contacting borrowers to discuss options for student loan repayment. Supporting students in managing their loans through guidance on repayment plans and options.
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ECMC Group
Currently Hiring
About the company
ECMC Group is a nonprofit corporation with a mission to help students succeed.
All companies in the ECMC Group family work together to fulfill this mission through product and service support and by funding its philanthropic activities through ECMC Foundation.
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10 jobs found
Operations Specialist managing inquiries regarding FFEL loans at ECMC Group. Resolving issues related to borrower accounts and providing guidance on loan resolutions.
Operations Specialist processing bankruptcy functions for ECMC Group with a focus on accurate processing and timely correspondence of bankruptcy functions. Ensures compliance with federal and organizational procedures for both ECMC and Department of Education held loans.
Manager of Claims leading operational functions at nonprofit ECMC Group to ensure compliance and efficiency in claims processing. Responsibilities include employee coaching and managing performance metrics.
Operations Manager overseeing borrower and loan services at ECMC Group, focusing on customer inquiries and team performance. Ensuring regulatory compliance and optimizing processes in a hybrid role based in Minneapolis.
Operations Specialist Senior managing bankruptcy accounts for ECMC Group in Minneapolis. Requires 3+ years experience and knowledge of bankruptcy laws and FFELP.
Operations Specialist Lead coordinating daily workflow in Claims department. Ensuring compliance and quality assurance while assisting team members with escalated inquiries.
Operations Specialist Senior managing claims and discharge documents for ECMC Group. Performing quality assurance and assisting with staff training and project participation.
Operations Specialist reviewing and adjudicating claims at ECMC Group, ensuring compliance with regulations and resolving documentation issues. Requires knowledge of loans and claims processing.
Operations Specialist Lead coordinating daily workflow in Claims department for ECMC Group. Handling escalated questions, conducting training, and ensuring compliance and quality assurance measures.