Hybrid Account Manager

Posted 3 weeks ago

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About the role

  • Account Manager responsible for managing high-value restaurant partners for Deliveroo. Focusing on strategic growth, data-driven initiatives, and enhancing partner performance and customer experience.

Responsibilities

  • Independently manage a diverse portfolio of high-value restaurant partners, ensuring strong growth and sustainable performance.
  • Develop and execute tailored business strategies based on data insights to maximize partner sales, retention, and satisfaction.
  • Identify opportunities for category expansion, new business initiatives, and portfolio optimization.
  • Lead quarterly business reviews (QBRs) and performance deep-dives with partners, providing actionable insights and strategic recommendations.
  • Own commercial outcomes for your portfolio, including revenue targets, promotional ROI, and profitability metrics.
  • Use data analysis tools (Excel, Looke) to identify trends, optimize pricing, and assess campaign performance.
  • Lead negotiation and execution of partner-funded or co-marketing campaigns to drive incremental order volume.

Requirements

  • Proven experience in account management, business development, or strategy, preferably within food delivery, F&B, or e-commerce.
  • Exceptional analytical and problem-solving skills; advanced proficiency in Excel
  • Demonstrated ability to manage complex portfolios independently, meeting or exceeding revenue and retention targets.
  • Strong commercial acumen with experience in contract negotiation and ROI-driven decision-making.
  • Excellent written and verbal communication skills in Arabic and English
  • Proactive, data-led, and results-oriented mindset with a passion for improving partner success.
  • Team player who thrives in fast-paced, cross-functional environments.

Benefits

  • Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice.

Job title

Account Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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