IT Service / Key Account Manager managing customer relations with strategic focus on service delivery and business potential generation in the banking sector.
About the role
- Account Manager driving new sales and customer engagement for Elsevier's Health business in South India. Managing growth in electronic sales and building relationships across academic and clinical segments.
Responsibilities
- Own and drive growth in our electronic sales business in South Region (Karnataka, Andhra Pradesh, Telangana) via new customer acquisition for our portfolio of e-Sales products (e.g. ClinicalKey Physician, ClinicalKey AI, ClinicalKey Nursing, ClinicalKey Student, Amirsys, Complete Anatomy, Osmosis), across the academic (i.e. medical and nursing schools) and clinical (i.e. hospitals, clinics) market segments
- Managing entire sales process to position Elsevier Health Science Solutions with an emphasis on new business sales
- Contribute to developing a strong regional marketing plan for Karnataka, Andhra Pradesh, Telangana to drive thought leadership, brand awareness and product marketing, alongside the SA Marketing and Customer Engagement team
- Develop an in-depth understanding of market and competitor trends, evaluate their impact on our business and recommend actions where needed to address these market developments
- Support the Regional Manager (SA) in strategizing, planning and executing for future business growth in the region, including exploring opportunities to extend into new market segments, channels and sub-regions.
- Demonstrate product value and drive usage within existing customer base to drive retention and uplift in our renewal business in Thailand, working both directly and through our authorized sales agent(s) as well as our Elsevier Customer Engagement, Customer Support and Product Sales teams
Requirements
- Minimum bachelor’s degree with strong academic track record
- 5-8 years experience in a sales, channel management and/or business development role
- Strong sales record selling solutions into medical & nursing education and/or hospital segments will be a plus
- Experience with managing agents/distributors and driving product usage among customers will be desirable
- Fluency in English both written and spoken, with strong communication and presentation skills
- Analytical thinker with ability to effectively appraise market situation and identify and implement innovative approaches to match the market needs
- Be highly motivated with the capacity to work under pressure, with tight deadlines while maintaining high standards and able to multi-task
- Analytical thinker with ability to effectively appraise market situation and identify and implement innovative approaches to match the market needs
- Be highly motivated with the capacity to work under pressure, with tight deadlines while maintaining high standards and able to multi-task
Benefits
- Comprehensive Health Insurance: Covers you, your immediate family, and parents.
- Enhanced Health Insurance Options: Competitive rates negotiated by the company.
- Group Life Insurance: Ensuring financial security for your loved ones.
- Group Accident Insurance: Extra protection for accidental death and permanent disablement.
- Flexible Working Arrangement: Achieve a harmonious work-life balance.
- Employee Assistance Program: Access support for personal and work-related challenges.
- Medical Screening: Your well-being is a top priority.
- Modern Family Benefits: Maternity, paternity, and adoption support.
- Long-Service Awards: Recognizing dedication and commitment.
- New Baby Gift: Celebrating the joy of parenthood.
- Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates.
- Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
- Free Transport pick up and drop from the home -office - home (applies in Chennai)
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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