Senior Agent handling complex customer complaints while ensuring fair resolution and identifying trends at Deliveroo. Join a fast - paced, dynamic environment focused on outstanding customer care.
DE
Deliveroo
Currently Hiring
About the company
Deliveroo is an award-winning delivery service founded in 2013 by William Shu and Greg Orlowski.
Deliveroo works with over 140,000 best-loved restaurants and grocery partners, as well as 150,000 riders to provide the best food delivery experience in the world.
Deliveroo is headquartered in London, with around 3,500 employees in offices around the globe.Deliveroo operates in nearly 800 locations across 11 markets, including Australia, Belgium, France, Hong Kong, Italy, Ireland, Netherlands, Singapore, United Arab Emirates, Kuwait and the United Kingdom.Our mission…We're building the definitive online food company, transforming the way the world eats by making hyper-local food more convenient and accessible.
We obsess about building the future of food, whilst using our network as a force for good.
We’re at the forefront of a highly competitive industry, powered by our market-leading technology and unrivalled network to bring incredible convenience and selection to our customers.
Our talented people, too, have the opportunity to build a definitive career while transforming the way the world eats.
And we’re just getting started.
Open jobs
Browse and apply for open jobs at Deliveroo.
47 jobs found
Recruiter managing full - cycle recruitment with a focus on hiring diverse talent at Deliveroo in the UAE and Kuwait. Involves strategic partnerships and data - driven hiring solutions.
Marketing Manager leading UKI campaigns and communications planning at Deliveroo. Overseeing major marketing initiatives and ensuring alignment with strategic goals while maximizing campaign impact.
Agency Sales Manager driving advertising revenue through London - based media agencies while building relationships with clients in France and Italy.
Account Manager overseeing Deliveroo’s restaurant brand relationships in Italy. Collaborating with marketing, operations, and product teams to enhance performance and satisfaction.
Account Manager overseeing restaurant business relationships in Brescia for Deliveroo. Focused on building lasting relationships and managing performance metrics for partner restaurants.
Senior Technical IAM Analyst at Deliveroo shaping IAM processes and leading governance and compliance. Collaborate across teams to design scalable access solutions with strategic and tactical thinking.
Responsible for overseeing rider onboarding processes and audits. Ensuring smooth operations and monitoring compliance in rider operations at Deliveroo.
Senior Director leading global commercial enablement strategies at Deliveroo. Overseeing the partner - facing processes and tools to enhance merchant experiences.
Operations Associate at Deliveroo enhancing customer experience through service performance monitoring in Paris. Collaborating with teams to improve service quality in the French market.
Partner Operations Manager at Deliveroo improving delivery operations for high volume restaurant partners. Collaborating with various teams to resolve issues and enhance performance.
Senior Operations Manager optimizing rider performance across the Middle East for Deliveroo, overseeing scalable frameworks and systems in a competitive environment.