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HR Intern responsible for time data management and supporting employee absence processes at German locations. Collaborating with the HR team for structured onboarding and individual development opportunities.
About the role
- Own and drive Tier 2 Support activities serving as the main point of escalation and issue resolution.
- Support organization creation, process rescinds, data validation, and reporting requests.
- Support mass data uploads through Workday Enterprise Interface Builder (EIB).
- Supports light configuration within Workday including table maintenance, calculated fields, alerts, campaigns and notifications.
- Meet established SLAs, KPIs and sets the team’s internal process, culture and support strategy.
- Serve as the SME for Workday HCM Security, driving best practices in access management, troubleshooting complex security issues, and partnering with stakeholders to align security configurations with business needs.
- Collaborate with People Centers of Excellence (Talent, Payroll, Rewards, Compensation, Learning, etc.) and People Partnering teams to improve data quality and ensure data curation.
- Participate in enhancement testing and provide consultation on data impacts for new features.
- Deliver training and guidance to People teams to enhance understanding of data processes, transactions, and reporting tools, fostering a culture of data literacy and operational excellence.
- Lead the end-to-end data migration and data conversion processes by facilitating data gathering workshops, collaborating with impacted stakeholder teams to ensure successful data integration.
- Develops and documents best practices for data management, ensuring clear guidelines for data entry, maintenance, and reporting.
- Partners with IT and Compliance teams to align data management practices with internal policies and external industry regulations.
- Implements and enforce data governance policies to ensure consistency, security, and compliance with global standards.
- Provide coaching, mentorship, and performance management to team members, ensuring alignment with organizational goals and individual career development.
- Enforce role responsibilities, and workflows for efficient delivery, knowledge sharing, and operational excellence across global HR systems.
- Drive continuous process improvements and data quality through proactive auditing of data and maximizing utilization of system features and capabilities.
- Build relationships with stakeholders to adopt processes and influence the use of standards.
- Leads cross-functional initiatives to optimize HR data workflows and system efficiencies.
Requirements
- 7+ years of Workday experience with up to 2 years of team lead responsibilities
- Experience in leading Tier 2 support or similar Workday support functions
- Proven experience managing Workday operations and data in a large, global organization
- Excellent analytical, communication, and stakeholder engagement skills
- Strong understanding of HR data governance, compliance, and privacy standards
- Experience in other HRIS systems, Oracle JD Edwards, UKG, People Experience tools and workflow ticketing systems such as ServiceNow
- Understanding of local, state, and federal laws involving employment and HR policies
- Proficient with Microsoft Office Suite
- Nice to Have: Experience working in a large company spread across multiple geographies
- Workday Pro Certification
- Experience with business process automation in Workday
- Experience with Workday HCM configuration
- Bachelor’s degree in Information Systems or a related field
Benefits
- health insurance
- vision insurance
- dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life insurance
- disability insurance
- paid and unpaid time away from work
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