Account Executive managing B2B customer relationships at Perlego, a platform offering unlimited access to educational resources. Drive customer success and engagement with a focus on a collaborative startup environment.
About the role
- Strategic Account Executive responsible for nurturing client relationships and enhancing healthcare experiences at Collective Health. Leading strategic account management and advocating for client success.
Responsibilities
- Be the primary client-facing strategic partner; leading relationship development
- Own and drive the account’s Strategic Account Plan; aligning with the Collective Health value story with client goals and long-term roadmap
- Lead renewal strategy and upsell opportunities; own pricing discussions, retention and forecasting.
- Lead internal coordination (e.g. clinical insights, product, legal, Practice Areas) to escalate and resolves cross functional blockers from the client
- Be accountable for overall Client Health; and leading initiatives to maintain client health which include health reviews and account planning with Client Success leaders
- Own the end to end process and actively facilitate the communication of CH ROI and value as part of the annual Year in Review strategy meeting with client executives.
- Lead broker / consultant alignment and strategy meetings with client, broker/consultant and Collective Health.
- Promote Collective Health innovation and guide clients through road map discussions.
- Develop a deep understanding of client goals and objectives and advocate for them with key internal stakeholders
- Articulate Collective Health's differentiated value proposition with minimal reliance upon subject matter experts
- Demonstrate data-driven solutions and link results to clients’ key priorities and objectives
- Oversee Account Manager activities, including coordination of learning opportunities and insights across team
- Exemplify internal and external leadership and own client accountability including decisions, actions, and processes
- Embrace a culture of learning and continuous improvement
Requirements
- 5 to 8 years of experience in client success / account management in employee benefits and healthcare
- Professional experience working at a consulting firm, carrier/TPA, or digital health partner
- Foundational knowledge of self insured medical, Rx, dental, and vision plans, financial analysis, account management, and health plan operations and point solutions
- Ability to analyze and interpret data to support client strategy and ongoing initiatives
- Strong communication and presentation skills and expert communication to articulate a compelling story and manage difficult conversations
- Ability to work autonomously and at a rapid pace, within a changing environment
- The demonstrated ability to develop strong working relationships and ensure healthy long term partnerships.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development
- 115,000 stock options
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Enterprise Account Executive at Perforce managing and growing client partnerships across enterprise organizations. Designing strategic sales plans and achieving revenue targets in the Asia market.
Sales Executive in the CBS Division at City Wide Facility Solutions managing client projects and developing business relationships. Seeking a confident closer with a proven B2B sales record.
Mid - Level Sales Executive responsible for consultative sales and customer relationships in Brazil. Focus on sales strategies, customer needs, and market trends.
Major Account Executive responsible for driving revenue growth by managing mid - sized business accounts for T - Mobile. Focusing on sales strategy and executive - level engagement to deliver tailored solutions.
Outside Sales Representative for US LBM managing existing accounts while securing new business opportunities. Focused on building materials sales in specified states.
Inside Sales Representative assessing customer financial situations and guiding them to solutions. Hybrid role with performance - based compensation and a focus on customer care and compliance.
Account Executive developing and nurturing client relationships for healthcare benefits at Collective Health. Requires deep healthcare knowledge and strong relationship management skills.
Account Executive in healthcare sales generating admissions and growing patient census for Elara Caring. Connecting patients to high - quality in - home care within designated territories.
Account Executive managing PR campaigns for clients in technology industry. Collaborating with Account Manager to deliver high - impact public relations initiatives.