Assist in People Operations tasks for the global beauty brand Charlotte Tilbury. Manage HR administration, onboarding, and process improvements.
Responsibilities
Ownership of issuing contracts and other new starter paperwork for Magic Office and Retail EMEA; chasing documentation when required
Manage the People Inbox and ensure all queries are flagged for the relevant team member or responded to accurately and in a timely manner
Onboarding new starters onto all people systems; ensuring 100% accuracy on Charlotte’s Web (HRIS)
To issue amendment letters for change of roles and remuneration to Magic Office and Retail EMEA
To order end of probation and long service awards gifting for employees
Process any Magic Office & Retail EMEA leavers in Charlotte’s Web and ensure Payroll have the correct final payment information
Responsible for all reference requests, both tenancy and employment, for current and ex-employees of the Company
Offer creative support as well as administrative support to the recruitment and people partnering department
Work closely with the wider People Team to review all people processes, with the aim to automate and streamline
Ensure the People Operations processes are running with polished efficiency - this includes data cleanses, process mapping in line with GDPR compliance, right-to-work collation, audit checks and ensuring employees’ files are up to date
Support the wider People and Recruitment teams in any ad hoc activity such as reviewing supporting induction sessions
Working with the wider People Team, supporting with ad hoc projects or initiatives
Covering reception as and when needed - during peak times and holidays
Requirements
Excellent written and verbal communication skills are essential
Proven capability to operate in a pressurised environment, requiring discretion, tact, diplomacy, and judgement when dealing with internal and external contacts.
Demonstrated experience dealing with highly confidential information.
A high degree of emotional intelligence.
Gravitas and excellent people skills and the proven acumen to handle complex situations and multiple responsibilities.
EMEA Retail experience desirable
Achieves results, with integrity
CIPD (Level 3 or 5) is desirable
Experience working in a similar HR role
Strong IT skills and a good aptitude in all MS office applications (including Excel, PowerPoint and Word).
Calm, level-headed and professional
Benefits
Generous staff discount
Generous product gifting
25 days holiday plus bank holidays
Hybrid, flexible working
Dog friendly office on Monday and Fridays.
Access to Tilbury Treats - discounts on everything from gym memberships to cinema tickets.
Other fabulous benefits such as life assurance, birthdays off work and pension contribution.
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