Hybrid Administrative Specialist, HR Expertise, Shared Services – People and Culture

at Radio-Canada

• Job title: Administrative Specialist, HR Expertise, Shared Services – People and Culture
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Associate's Degree
• Location requirements: Hybrid, Ottawa, Canada

About the role

• Administrative Specialist providing HR expertise and support to Shared Services team at CBC/Radio-Canada. Focused on managing resources and maintaining compliance with HR policies.

Responsibilities

• Provide expertise and analysis at the departmental level to develop short- and long-range plans and facilitate decisions involving resources, schedules or departmental policies or procedures.
• Understand and apply all rules for various collective agreements to calculate employee service dates.
• Review queries from employees, managers and/or timekeepers to adjust timecard entries.
• Produce and analyze bi-weekly audit reports, as well as request the correction from the appropriate group or make corrections as required.
• Analyze employee salary files to determine effective dates for step increases.
• Analyze and update the payroll system for short-term accruals to leave banks.
• Analyze complex files and reports, then resolve and correct issues or make recommendations, as required.
• Compile information and prepare reports, either as part of routine reporting requirements or in response to special requests from within or outside the unit, department or operation.
• Responsible for documenting and maintaining internal procedures and templates.
• Provide familiarization and support to other SSC team members, as required.
• May be asked to review and audit work performed by team members or other Shared Services teams.
• Liaise with other teams such as HR, IR, Compensation, System Support, Analytics.
• Work with highly confidential and sensitive information concerning employee files.

Requirements

• Requires post-secondary education or equivalent.
• Requires 2 years of experience at CBC or similar organization in related fields.
• Written and oral bilingualism essential (French / English).
• Knowledge of human resources policies, payroll technologies, collective agreements, as well as an understanding of federal and provincial legislation.
• Accuracy and attention to detail required.
• Extensive knowledge of pay processing systems, such as Workday.
• Strong organizational skills, ability to manage several priorities and meet multiple, tight deadlines.
• Strong interpersonal skills.
• Discretion, diplomacy and tact in communications, both written and oral.
• Maintain a high level of confidentiality at all times.
• Excellent judgment, initiative, analytical skills and resourcefulness.
• Ability to work overtime.

Benefits

• Hybrid work arrangement