Business Process Senior Associate managing transactions and analysis for the Insurance Operations team. Requires data/BPO experience and basic MS office proficiency in a flexible work environment.
About the role
- Business Operations Intern supporting system organization and AI integration for marketing and creative teams at Boll & Branch. Engaging cross-functional teams to streamline operations and workflows.
Responsibilities
- Focus on auditing, organizing, and recommending improvements across our core operational systems (Asana, Google Suite, Figma, Air).
- Assessing how naming conventions, tagging systems, folders, and workflows are currently used across teams.
- Identifying inconsistencies, redundancies, or gaps that impact efficiency.
- Partnering with team members to understand workflow needs and pain points.
- Develop a recommended standardized structure that supports streamlined workflows and enables future AI implementation.
- Present proposed improvements to the Business Operations team for feedback.
- Execute the cleanup, which includes reorganizing folders, updating name conventions, applying new tagging structures, and help implement the finalized system recommendations.
- Provide supporting documentation to ensure teams understand and can easily adopt the new organizational frameworks.
- Learn about the overall mission of the company and its products and understand the brand, customer, and department goals
- Collaborate with team members on various projects to gain real-world experience and help to research, propose ideas and find solutions
Requirements
- Must be a rising Junior or Senior in an undergraduate program.
- Available to work 32 hours per week (Mondays, Tuesdays, Wednesdays, and Thursdays) starting May 26, 2026 through August 6, 2026.
- Strong organizational and analytical skills
- Interest in systems, digital organization, operations, or workflow design
- Curious about AI and how it applies to real-world work environments
- Detail-oriented, proactive, and comfortable engaging with cross-functional partners
- Experience with project management or creative tools is a plus (Asana, Google Suite, Figma, Air), but not required. Training will be provided.
- Demonstrates an eagerness to learn and continuously improve skills and knowledge within their field of study.
- Maintains a positive, solution-focused attitude, especially when faced with unexpected challenges and setbacks.
- Excellent verbal and written communication skills with strong interpersonal and organizational skills.
- Familiarity with Google Suite.
Benefits
- Paid time off
- Flexible work arrangements
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