Senior Office Manager overseeing operations in the Berlin office at Aurora. Managing daily processes and internal team efficiency with a focus on operational excellence.
Responsibilities
Oversee the internal business operations of the Berlin office, including line management of the Berlin Business Infrastructure & Operations Coordinator and Building & Facilities Officer
Oversee office efficiency, physical security measures and health and safety compliance, including ownership of the Health & Safety Committee
Manage all aspects of the office’s space/infrastructure planning (including but not limited to office moves and changes to desk/workstation layout) providing solutions as needed
Act as a representative of Core functions (People & Culture, Finance, IT, Legal) in the local office, with the ability to triage and refer queries to relevant Core departments for specialist attention and resolution
Identify and fulfil office supply needs, cultivating, and managing supplier relationships including contract negotiations
People management, including recruitment, leadership, mentoring, training, and performance management of the Berlin business operations team members
Keep the Berlin office informed and aligned with the latest policy and process updates, delivering weekly Monday morning updates and emails
Development and ongoing management of the Berlin office non-pay budget
Oversee office security, leading on reviewing and improving physical security processes and participating in audits
Ensure compliance with local regulations and company policies, support the legal department with the timely renewal or implementation of relevant professional insurances for the Berlin office
Ongoing management of Government subsidies related to office expansion, including liaison with subsidy grantor, finance team, and external tax advisor
Involvement in global and cross departmental projects as required
Coordinating internal events as required, such as office-wide strategy day, Christmas party and team socials
Requirements
Previous experience in an international company in an operational role, ideally in a professional services industry
Relevant experience across multiple operational disciplines, ideally in project management, finance, consulting, start-ups, or other relevant industry track
People management experience
Attention to detail, excellent coordination, time management and organisational skills
The ability to draft correspondence and to produce well-presented reports, guidance, and instructions
Strong team player with excellent interpersonal skills and the ability to build effective relationships at all levels
Adept at managing a varied workload with the ability to multi-task and re-prioritise in a fast-paced and demanding environment
Ability to use initiative, forward think and work under pressure, with a willingness to proactively take on new tasks
Advanced Microsoft Office skills, particularly Outlook, MS PowerPoint, Excel & Word
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