Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes.
More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience.
With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services.

Securitas Technology 

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support-engineer

Securitas Technology is a global leader in providing electronic security solutions designed to protect people, properties, and assets. With a focus on delivering comprehensive security systems, Securitas Technology integrates video surveillance, access control, intrusion detection, and fire detection technologies tailored to the unique needs of various industries such as finance, retail, healthcare, and government. The company not only designs and installs state-of-the-art security systems but also offers ongoing monitoring and maintenance services to ensure optimal performance and safety.

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services. 

• Provide technical support for Securitas Healthcare products.
• Function as the primary customer contact for customer issues through telephone and web based technical support for all Securitas Healthcare products.
• Maintain or have access to working lab which you will actively work on, recreate customer issues, test and provide feedback.
• Collect pertinent data and escalate customer issues to higher tiers.
• Participate in on-call rotation for after-hours over-the-phone customer technical support.
• Acquire, maintain, and expand knowledge of relevant product offerings, current support policies, and methods of support delivery, to provide technically accurate and complete solutions.
• Adhere to organizational goals.
• Occasional travel to customer sites to perform on-site troubleshooting, training, audits, implementations, etc.
• Other duties as assigned.

Technical Support Engineer

Technical Support Engineer providing basic technical support for Securitas Healthcare products via phone, email, and occasionally onsite. Responsible for customer contact, troubleshooting, and collaboration with higher tiers.

accounts-receivable

• Resolve outstanding payment issues with customers, sales rep, or manager as needed.
• Requests and pursues payment on delinquent accounts via communication by phone and e-mail with Accounts Payable.
• Help to resolve customer satisfaction issues with sales rep, project manager, manager as needed to help in the collection process.
• Engage in dynamic weekly collection discussions with leadership – Present comprehensive update on critical accounts.
• Your expertise will be pivotal in swiftly addressing inquiries and resolving challenges.
• Perform daily reviews of pending orders - reach out to customers and obtain payment confirmation.
• Follows established guidelines to review and update account status.
• Take ownership of assigned accounts by managing time effectively to ensure accounts are being contacted, pending orders are being reviewed, answering phone calls, replying to customer’s effectively and follow up on customer requests.
• Assists in the management of accounts receivables- proactively initiates communication to establish tailored payment solutions and ensures diligent follow-through.
• Records notes for each interaction with customer via ERP system or internal source.
• Monitors accounts receivable and cash receipt reports.
• Fill out appropriate forms to process credits, cancellations, and write-offs with proper documentation and approvals.
• Build good working relationships with managers, sales representatives, customers, and co-workers to increase the effectiveness in collections.
• Processes new accounts – Determines customer’s credit worthiness, set credit limit and payment terms with appropriate approvals.
• Analyze D&B information and write up formal request for credit limit if greater than your approval limit.
• Enter credit limit, terms, and confirm billing address into system.
• Review existing customer accounts to determine credit limit increase/decrease or change in payment terms.
• Reconcile delinquent accounts including open payment, credits/returns, and invoices.
• Performs other related duties, as assigned.

Accounts Receivable Coordinator

Accounts Receivable Coordinator at Securitas Healthcare ensuring smooth payment processes and customer satisfaction through collaboration and effective account management.

account-manager

• Sell products and services while delivering exceptional customer service in accordance with Company policies and procedures
• Assist current customers with system upgrades, expansions, and renewal of software maintenance for direct sales channel wander management, emergency call system and security products
• Shared primary responsibility for account development for direct sales channel wander management and emergency call system products
• Initiate new system, reorder and upgrade sales through pro-active means (outbound calling, mail, email, FAX, etc.)
• Provide sales literature, product information and produce quotations as necessary to produce enough sales to meet an agreed upon performance standard
• Promptly respond to sales leads in a designated territory
• Work with Territory Manager to set up prospective or customer visits
• Coordinate and administer follow-up activities such as documenting conversations in database, processing quotes/orders and return authorizations, lead tracking, brochure mailings, scheduled call backs or rep visits
• Assist with routine polling and surveying of customers to ensure post-installation, -service, and general customer satisfaction
• Back-up Account Representative duties:  process inbound reorders for consumable products related to wander management and emergency call system products, and process return authorizations, handle inbound customer information requests
• Respond to inbound customer information requests in a timely manner

Account Manager

Account Manager for Securitas Healthcare selling healthcare solutions and ensuring customer satisfaction. Requires individual to be onsite 3 days a week at Lincoln, NE location.

project-manager

• Lead installation, implementation, and integration of Stanley Wireless LAN location solutions
• Drive projects to conclusion with internal and external stakeholders
• Develop and execute project plans with clear timelines and deliverables
• Serve as primary point of contact during the implementation process
• Coordinate tasks across multiple projects and manage risks and expectations

Project Manager, Healthcare

Project Manager at Securitas Healthcare responsible for implementing wireless LAN solutions. Ensuring project milestones are met while collaborating with various stakeholders in the healthcare sector.

program-manager

• Own end-to-end delivery of high-impact programs spanning Video, Access Control, Intrusion, and Cloud—defining clear mission, vision, scope, success criteria, and KPIs/OKRs tied to SPS strategy
• Convert executive goals into program roadmaps with milestone sequencing, dependency mapping, and value realization targets
• Establish lightweight portfolio governance (cadence, artifacts, RACI, decision forums) that harmonizes strategic programs with small/medium projects owned by PMs/EMs—ensuring visibility, risk surfacing, and prioritization across the portfolio
• Maintain a single source of truth for scope, schedule, budget, and risks, with dashboards for executives and stakeholders
• Lead without direct authority; align Product, Engineering, QA, Operations, Supply Chain, Security/Compliance, and Customer/Sales teams to deliver integrated outcomes
• Drive disciplined risk management (qual/quant), critical path control, and dependency management across products and platforms
• Lead organizational and technical change management, preparing teams for new processes, tools, and releases; ensure measurable adoption and benefits realization
• Own program budgets, forecasts, and resource/capacity planning; partner with Finance and functional leaders to optimize spend vs. outcomes
• Coordinate external vendors/partners (hardware, cellular/cloud services, integrators) to meet timelines, SLAs, and quality
• Operate with data-driven rigor: define leading/lagging indicators, maintain dashboards, and deliver concise executive readouts (status, risks, decisions)
• Coach PMs/EMs managing small/medium projects on planning, risk, and reporting; uplift SPS program maturity via templates, playbooks, and tooling

Senior Program Manager – Video, Access Control, Intrusion, Cloud

Senior Program Manager responsible for delivering high-impact programs in physical security solutions. Leading cross-functional teams and establishing portfolio governance for strategic initiatives.

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge and technology power our connected ecosystem of health, safety and security solutions and services.

Securitas Technology

About the company

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5 jobs found

Technical Support Engineer

Securitas Technology

Accounts Receivable Coordinator

Securitas Technology

Account Manager

Securitas Technology

Project Manager, Healthcare

Securitas Technology

Senior Program Manager – Video, Access Control, Intrusion, Cloud

Securitas Technology