People Operations Administrator coordinating event staffing and compliance for Everton FC. Ensuring all processes run smoothly during high-energy matchday and non-matchday operations in Liverpool.
Responsibilities
Coordinate staffing and scheduling for matchday and non‑matchday events, ensuring all shifts are fully covered and headcount targets are met.
Manage onboarding processes, including Right to Work checks, references, safeguarding requirements, inductions, and accreditation issuing.
Oversee uniform and accreditation logistics, including kit distribution, stock monitoring, and collection during and after events.
Operate and reconcile Time & Attendance data, addressing no‑shows, late changes, and ensuring accurate hours are submitted for payroll.
Prepare and submit payroll inputs to required deadlines, resolving discrepancies with HR Shared Services promptly and accurately.
Maintain workforce compliance records—Right to Work, DBS, training, and documentation—to ensure audit‑ready standards at all times.
Provide on‑site event‑day support, including running the accreditation desk, handling welfare queries, and liaising with Ops Control on deployment changes.
Maintain HRIS and workforce systems, produce workforce and compliance reports, and contribute to continuous improvement initiatives to enhance event‑day operations.
Requirements
Experience in high‑volume staffing, scheduling, or event workforce administration, ideally within stadiums, arenas, hospitality, or large public venues.
Strong understanding of UK employment and operational compliance, including Right to Work, DBS, GDPR, and Working Time Regulations.
Proficiency in HRIS, rostering, and Time & Attendance systems, with confident Excel skills (VLOOKUP/XLOOKUP, pivot tables).
Excellent communication and stakeholder‑management skills, with the ability to work calmly and professionally under time pressure and changing event conditions.
High attention to detail and accuracy, with a proactive approach to resolving data issues, chasing documentation, and keeping compliance records fully up to date.
Benefits
Generous annual leave allowance
Defined contribution pension scheme
Life assurance
Benefits app: access to 100s of discounts, online GP appointments, mental health support and our Employee Assistance Program
Opportunities to attend in-house events and try the culinary genius of our teams
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