Perform general administration within the HR Services team for all defined processes, tools and programmes and processes on a European and partially on a European and global level
Be a contact person for the HR community and relevant stakeholders regarding the respective HR Services issues
Handle standard inquiries & support through ticket service or via phone (if required)
Timely execute assigned tasks and issues according to defined processes, timetables and service levels in compliance with tariff and works agreements
Support and administer the digitalisation within HR Services
Administrating procurement, invoicing and financial processes and reporting incl. recharging if required
Support in the preparation of data and system audits and execute accordingly
Provide consistent information to employees on HR Services topics according to the process and knowledge data base
Contribute to continuous improvement of HR Services procedures, processes and systems and respective documentation
Ensure correct execution of laws and regulations with regards to specific employee master data and organizational data according to defined procedures
Suggest modification of systems and processes in order to ensure correct execution of laws and compliance to company policies
Providing input for creation of user manuals and process mappings
Providing input for communication of standards, procedures and processes to employees, internal customers and Works Council
Participate regularly in workshops and meetings held by subject matter experts within HR Services
Requirements
University degree or Commercial education
1-3 years relevant working experience in a multi-national environment, preferably within HR
Very good command of English and German
Experience with Business computing solutions, ideally with SAP HR
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