Senior HR Process Analyst managing and standardizing HR processes at ZAMP, a restaurant ecosystem. Collaborating with technology and operations teams for improved HR solutions.
About the role
- Own the end-to-end employee lifecycle, including onboarding, offboarding, documentation, and system setup
- Develop and update people related programs, policies, and procedures in line with business needs and compliance with provincial legislation (ON, QC, BC)
- Support and advise employees and managers on P&C policies, benefits, and procedures
- Champion Health & Safety compliance, including participation in Joint Health & Safety Committee (JHSC)
- Identify and implement process improvements to drive consistency and enhance employee experience
- Ensure P&C practices reflect diversity, equity, and inclusion across all employee touchpoints
- Manage and maintain accurate HRIS data and employee records
- Generate and analyze people metrics to deliver data-driven insights and recommendations to leadership
- Create reports and dashboards that support strategic decision-making
- Act as a key point of contact for employee concerns, handling them with professionalism, confidentiality, and empathy.
- Conduct investigations and document outcomes for performance, conduct, or conflict matters
- Monitor workplace sentiment and proactively escalate concerns to P&C leadership
- Stay abreast of evolving employment law and ensure company-wide compliance
- Advise managers on team structures and workforce planning to meet evolving needs
- Support, lead and contribute to various cross-functional P&C initiatives and any special projects that help enhance the employee experience and organizational effectiveness. Examples include talent and performance management, succession planning, leadership development, etc.
- Collaborate with leaders to assess learning needs and develop applicable training solutions
- Other duties as assigned.
Requirements
- 5+ years of HR experience, preferably in a Generalist capacity.
- Bachelor’s degree / College Diploma in Human Resources, Business Administration, or a related field.
- CHRP/CHRL, PHR/SPHR, SHRM-CP/SHRM-SCP or related HR certification is preferred.
- Experience working on HRIS systems to manage employee data, including employee change processes (e.g., promotions, transfers, salary adjustments).
- Strong understanding of HR best practices and knowledge of HR-related legislation.
- High attention to detail and ability to manage multiple administrative tasks efficiently.
- Ability to handle confidential information with professionalism and discretion.
Benefits
- Hybrid – 1 day work from home per week
- Summer hours (half day off every Friday between Victoria Day weekend and Labor Day weekend)
- Competitive vacation and Personal day policy
- Employee Discounts on the consumables
- Employee Assistance Program
- Company Paid Benefits
- RRSP Match Program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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