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About the role
- Commercial Lines Account Manager supporting clients with insurance servicing needs at Acrisure. Interacting with clients and processing policies to ensure smooth operations.
Responsibilities
- Interact with clients to address all servicing needs.
- Processing of policies, endorsements, and audits.
- Enter policy data into our client management system.
- Order loss runs for re-marketing accounts.
- Become proficient in carrier web-sites for quoting when remarketing an account or adding additional lines of coverage.
- Keep your desk and files organized at all times.
- Perform superior customer service at all times.
- Properly utilize the management system to keep track of all pending items.
- Communicate with carriers for all underwriting matters, audits, endorsements, carrier recommendations, etc.
- Expedite certificates of insurance if CSR team is short staffed and client needs immediately.
- Run MVRs and update driver lists when required.
- Prepare renewal rating quotes, based on applications.
- Process and issue binders.
- Attend agency and department meetings as well as training/education classes and sessions (both within the agency and outside the agency as directed)
Requirements
- Commercial insurance industry experience and/or demonstrated ability to successfully handle complexities of job, required
- Active Property and Casualty License required
- Strong organizational skills- ability to prioritize and be proactive
- Excellent verbal and written communication skills as well as strong interpersonal skills
- Computer skills, specifically Microsoft Word, Outlook and Excel
- Applied Systems / EPIC experience a plus
Benefits
- Comprehensive medical insurance
- Dental insurance
- Vision insurance
- Life and disability insurance
- Fertility benefits
- Wellness resources
- Paid sick time
- Generous paid time off and holidays
- Employee Assistance Program (EAP)
- Complimentary Calm app subscription
- Immediate vesting in a 401(k) plan
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options
- Commuter benefits
- Employee discount programs
- Paid maternity leave and paid paternity leave
- Legal plan options
- Pet insurance coverage
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