Customer Experience Associate providing support through an app for runners in Sydney. Involves customer interaction, support events, and technical assistance in a hybrid work environment.
RU
Runna
Currently Hiring
About the company
Runna is the #1 rated running coaching app in the world.
Our mission is to make running training effective, enjoyable and easy for everyone
Take your running to the next level with Runna.
We provide world-class training, coaching and community for everyone, whether you're improving your 5k time or training for your first marathon.
Open jobs
Browse and apply for open jobs at Runna.
9 jobs found
Lead a team of data analysts supporting user and subscription growth at a fast - growing training platform for runners. Drive strategic analytics initiatives to establish best practices and insights communication.
RU
Technical Support Associate providing technical assistance and resolving app queries for Runna users. Collaborating with the Customer Experience team to enhance user satisfaction in fitness app.
Customer Experience Associate providing support on the Runna app and assisting with community interactions. Join a dynamic team passionate about health and fitness.
RU
RunnaPartnerships Lead
Lead and scale Runna's UK+EMEA partnerships, driving commercial deals and team growth. Based in London, delivering strategic partnerships with fitness brands, events and tech platforms.
RU
RunnaAI Engineer
AI Engineer building LLM - powered features and RAG pipelines for Runna, integrating models into personalised training and conversational coaching.
RU
Lead CRM, pipeline, payments and analytics operations for Runna, a training platform for runners. Build dashboards, automations and processes to scale ambassador channels.
RU
Build and optimise Runna's personalised training engine; design algorithms and tests to deliver plans for hundreds of thousands of runners.
Manage Google, UAC, Apple Search Ads and YouTube to scale CAC - efficient acquisition for Runnaās runners' training app.