Account Manager managing strategic enterprise accounts for Cortex. Building long-term relationships and identifying business opportunities with key accounts in a dynamic environment.
Responsibilities
You will own a portfolio of strategic accounts, combining a consultative mindset, strong analytical skills and executive-level influence to:
Expand Cortex's presence through upsell and cross-sell;
Ensure customer retention and growth together with the Customer Success team;
Lead high-level conversations with multiple stakeholders, including C-level executives;
Identify pains and opportunities, translating complex needs into high-impact projects;
Act as the voice of the customer, contributing to the continuous evolution of our solution.
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