Account Manager managing school licenses within Automated Accounts segment for EdTech company. Engaging customers proactively to drive renewal, upsell opportunities, and customer satisfaction.
About the role
- Senior Amazon / Marketplace Account Manager leading strategic management of high-value accounts at Front Row. Collaborating with clients to enhance their online business through effective e-commerce strategies.
Responsibilities
- You will lead the strategic management and operational oversight of multiple high-value Amazon Seller Central accounts, ensuring exceptional performance and growth across all key metrics
- You will serve as the primary relationship manager for top-tier brands and clients, driving strategic communication, aligning on expectations, and fostering long-term partnerships
- You will develop and implement advanced strategies to achieve business objectives within Amazon Seller Central, ensuring alignment with broader organizational goals
- You will spearhead cross-functional initiatives, including Amazon SEO, product data and content optimization, marketing strategies, and paid media campaigns, providing leadership and direction to both internal teams and clients
- You will stay at the forefront of industry trends and innovations within Amazon Seller Central and other marketplaces, identifying and capitalizing on new opportunities to enhance client performance and drive sales growth
Requirements
- You are a proactive problem solver and executor, enthusiastic about learning and enhancing your knowledge on a daily basis.
- You have over 2 years of professional experience specializing in Amazon Seller Central management, and experience with additional marketplaces is a plus.
- You are analytical, quality-focused, and possess strong conceptual abilities.
- You exhibit self-motivation and can independently prioritize tasks effectively.
- You excel at taking ownership and have a strong passion for managing your projects, ensuring their success through accountability and dedication.
- You approach decision-making with an entrepreneurial perspective, prioritizing tasks according to their outcomes and their impact on the brand's objectives and overall success, while keeping the broader context in mind when facing challenges.
- You take charge of your projects, demonstrate dedication, and are highly customer-focused, actively seeking out solutions.
- You have strong written and verbal communication skills in English, and proficiency in German is an advantage.
Benefits
- ✨gaining insights into a variety of businesses, from traditional German brands to fast-moving online pure players, working on exciting projects that shape the future of e-commerce.
- 🚀 taking ownership of your own projects, growing professionally, and continuously developing your strengths with the Gallup StrengthsFinder – backed by an unlimited learning budget.
- 🌍 being part of a company where diversity and inclusion aren’t just values on paper but the foundation of our success. With over 30 nationalities, we thrive in a truly international environment.
- 🤝 collaborating with clients as trusted partners, working at eye level, and embracing a no-bullshit attitude – because we know what we’re doing and take pride in being thought leaders in our field.
- ⏳ having the flexibility to design your work-life balance with remote work options, flexible working hours, and the freedom to choose between 20 to 40 days of vacation per year.
- ☀️ working from abroad once a year at our Sunshine Office, combining productivity with inspiration from new surroundings.
- 🎉 enjoying regular afterworks, unforgettable team getaways, and a company culture where we genuinely enjoy working together – and it shows!
- 🏢 benefiting from a modern office in the heart of Hamburg, bike leasing, an attractive pension plan, and the HVV-Deutschland Ticket to get you where you need to be.
- 💆 having access to mental wellbeing support through OpenUp, a lunch allowance, and much more - because we care about your health and happiness.
- 💪 staying fit and active with EGYM Wellpass - our subsidized sports and wellness membership, giving you access to thousands of gyms, studios, and wellness offers across Germany.
Job title
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Experience level
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