Manager overseeing provider relationships and account management for Carelon Behavioral Health. Ensuring staff performance and issue resolution in provider relations team.
About the role
- Territory Manager for Kate Farms executing sales initiatives in Columbus, OH. Focusing on developing customer relationships in healthcare and community sectors.
Responsibilities
- Achieve 100% of monthly, quarterly, annual sales plan.
- Uses effective time management skills to visit customers and / or potential customers of Kate Farms in the assigned territory on a regular and planned basis.
- Develop an in-depth knowledge of Kate Farms products and services.
- Manage existing customers and acquire new customers in the assigned territory including but not limited to:
- Hospital & Outpatient/Specialty Clinics
- Home Care
- Manufacturing Partners
- Distribution Partners
- Plan and develop the market for our existing and new products in accordance with company goals and objectives; optimize available selling tools (marketing collateral, product brochure, trunk stock, demo product, iPad videos, etc.).
- Drive demand for Kate Farms products by:
- Attaining Hospital Formulary approvals
- Gaining exposure to Health Care Providers and driving brand preference and loyalty
- Driving Prescriptions, and Discharge Orders (written for Kate Farms)
- Community Awareness (events)
- Partnership Development (Distribution, manufacturing, home care)
- Service – sampling, one-by-one strategy
- Ongoing technical training and support to customers (In-Services).
- Competent contact person for hospital management, purchasing department and hospital staff.
- Attend team sales meetings, training meetings, conferences and exhibitions as required.
- Analyze and report to your manager and/or others (weekly & monthly) the market and business feedback by using all available support tools (email, iPad, company laptop).
- Represent Kate Farms values and integrity.
Requirements
- Bachelor’s Degree or equivalent in Business, Sales, or Marketing
- A minimum of 5 years of recent sales, or equivalent related work experience
- Registered Dietitian preferred
- Must possess computer skills with a keen understanding of business software such as, MS Excel, PowerPoint, and Word documents, email, and calendar
- Excellent organizational skills with the ability to multi-task, prioritize, and work efficiently
- Ability to demonstrate good common sense and sound judgment
- Flexibility to adapt to all situations and work varied hours; possibly work weekends or evenings on occasion
- Outgoing, positive, and willing to contribute to a team-oriented workplace
- Superior negotiating and influencing skills
- Excellent written and verbal communication skills
- Keen ability to listen and follow-up effectively and diplomatically with all staffing levels and customers
- Must have a vehicle maintained in good working order, current valid driver’s license, and current auto insurance documentation
- Strong commitment to company mission and values
- Ability to work independently and collaboratively in a fast-paced, dynamic environment
- Respectfully shares and accepts feedback willingly from all levels of the organization.
Benefits
- Company-matched 401k plan
- Company-sponsored medical, dental, vision, and basic life insurance plans
- Generous PTO benefit with a starting accrual of 15 days per year
- Two weeks of paid “Refresh” leave
- 80 hours of paid sick leave annually
- 11 paid holidays throughout the calendar year
- Paid disability leave
- Paid parental / pregnancy leave
- Flexible Spending Accounts (FSA)
- Tuition reimbursement
- Employee Assistance Program
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