Director of Account Management at Mad Mobile leading customer success strategy and revenue growth in SaaS. Fostering executive relationships and optimizing customer satisfaction and retention metrics.
About the role
- Manager overseeing provider relationships and account management for Carelon Behavioral Health. Ensuring staff performance and issue resolution in provider relations team.
Responsibilities
- Manages and oversees processes to ensure provider account teams are sufficiently staffed and trained
- Provides timely issue resolution and provider education/orientation
- Monitors team activities to assure staff meets performance standards
- Hires, trains, coaches, counsels, and evaluates performance of direct reports
- Acts as a liaison to ensure effective communication with internal and external stakeholders
Requirements
- Requires a BS/BA degree in business or related health field
- Minimum of 3 years of provider relations experience
- Minimum of 3 years leadership/management experience
- Advanced reporting skillset preferred
- Advanced skillset in Microsoft Applications preferred
- Experience implementing and developing processes preferred
Benefits
- Health insurance
- 401(k) + match
- Paid time off
- Paid holidays
- Incentive bonus programs
- Short and long term disability benefits
- Wellness programs
- Life insurance
- Financial education resources
- Employee assistance program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Account Manager developing individual account strategies for advertising customers at flaschenpost. Managing retail - media measures and collaborating with brands and agencies.
Account Manager responsible for managing customer relationships to exceed sales revenue at BlackHawk Industrial. Focusing on product knowledge and excellent customer service.
Account Manager for thriving businesses at OneDigital, assisting with Property & Casualty insurance management. Building client relationships, processing policies, and handling various insurance tasks.
Client Value Executive managing accounts in financial services at TransUnion. Ensuring client satisfaction, product implementation, and driving sales through client relationships.
Account Manager responsible for day - to - day client services and operations at Acrisure. Must have insurance license and 5 years of experience in the insurance industry.
Account Manager managing day - to - day service needs for external and internal customers at Acrisure. Leveraging expertise in client coordination and insurance processing to enhance customer experience.
Senior Account Manager managing complex construction accounts and client service delivery at Acrisure. Collaborating with producers and leading teams to ensure client satisfaction and retention.
Strategic Partnerships Manager leading Cafeyn Premium distribution partnerships across Europe. Focusing on B2B2C models in Telecom, Banking, Insurance, Pay TV, and Retail sectors.
Senior Key Account Manager developing customer strategies to drive sales and maintain partner relationships. Focused on achieving sales goals in the highly competitive FMCG industry.