Account Manager providing excellent customer care and managing dealer relations for Novae's family of trailer brands. Responsible for sales growth and partnership with dealers across multiple regions.
Responsibilities
Provide excellent customer care to assigned customer network for Novae LLC family of trailer brands.
Cultivate and strengthen partnerships with existing and prospective dealers through a growth-oriented and relationship-based management strategy.
Identify opportunities for profitable growth within assigned territory.
Directly responsible for assigned smaller dealers including, but not limited to, overall account management, achieving quarterly and annual targets.
Communicate with Operations to coordinate changes with production and escalate concerns to appropriate leadership.
Partner with dealers to create sales forecast and support programs annually with quarterly and/or monthly objectives.
Drive profitable growth with existing dealers with a heavy focus on developing strategic relationships and selling multiple brands.
Manage projects for dealers internally across engineering, operations, and accounting functions.
Complete regular correspondence and regular in-person visits to existing and prospective dealers.
Monitor market conditions, industry innovations, and competitors’ products, prices, and sales for trends and changes that will affect Novae brands.
Requirements
Bachelor’s degree in business, engineering, or related field required or possess equivalent demonstrated knowledge, skills, and experience
Minimum of five 5 years of experience of Industrial selling
Highly motivated self-starter with an inclination to consistently apply critical and analytical thinking skills
Excellent verbal, non-verbal, and written communication skills
Strong customer service skills with proven experience in conflict resolution
Financial skills and business acumen to understand sales profitability and opportunities
Proven experience in negotiating outcomes that align with organizational strategies
Experience conducting and sharing market research and intelligence
Strong computer skills with a working knowledge of Microsoft Office, Visual, Dealer Portal, Aimbase, Zoho and other related software
Must be able to pass a Department of Transportation physical in order to drive Sales truck when pulling trailers to demonstrate products to dealers
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Critical Illness Insurance
Accident Insurance
Supplemental Life Insurance (Employee, Spouse and Children)
401(k) contribution after 30 days + company match on first 3%
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