Onsite Account Manager

Posted 18 hours ago

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About the role

  • Account Manager providing excellent customer care and managing dealer relations for Novae's family of trailer brands. Responsible for sales growth and partnership with dealers across multiple regions.

Responsibilities

  • Provide excellent customer care to assigned customer network for Novae LLC family of trailer brands.
  • Cultivate and strengthen partnerships with existing and prospective dealers through a growth-oriented and relationship-based management strategy.
  • Identify opportunities for profitable growth within assigned territory.
  • Directly responsible for assigned smaller dealers including, but not limited to, overall account management, achieving quarterly and annual targets.
  • Communicate with Operations to coordinate changes with production and escalate concerns to appropriate leadership.
  • Partner with dealers to create sales forecast and support programs annually with quarterly and/or monthly objectives.
  • Drive profitable growth with existing dealers with a heavy focus on developing strategic relationships and selling multiple brands.
  • Manage projects for dealers internally across engineering, operations, and accounting functions.
  • Complete regular correspondence and regular in-person visits to existing and prospective dealers.
  • Monitor market conditions, industry innovations, and competitors’ products, prices, and sales for trends and changes that will affect Novae brands.

Requirements

  • Bachelor’s degree in business, engineering, or related field required or possess equivalent demonstrated knowledge, skills, and experience
  • Minimum of five 5 years of experience of Industrial selling
  • Highly motivated self-starter with an inclination to consistently apply critical and analytical thinking skills
  • Excellent verbal, non-verbal, and written communication skills
  • Strong customer service skills with proven experience in conflict resolution
  • Financial skills and business acumen to understand sales profitability and opportunities
  • Proven experience in negotiating outcomes that align with organizational strategies
  • Experience conducting and sharing market research and intelligence
  • Strong computer skills with a working knowledge of Microsoft Office, Visual, Dealer Portal, Aimbase, Zoho and other related software
  • Must be able to pass a Department of Transportation physical in order to drive Sales truck when pulling trailers to demonstrate products to dealers

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Critical Illness Insurance
  • Accident Insurance
  • Supplemental Life Insurance (Employee, Spouse and Children)
  • 401(k) contribution after 30 days + company match on first 3%
  • Weekly Accrued PTO
  • Company Paid Short Term and Long Term Disability
  • Company Paid Life Insurance

Job title

Account Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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