Manager overseeing provider relationships and account management for Carelon Behavioral Health. Ensuring staff performance and issue resolution in provider relations team.
About the role
- Strategic Partnership Manager joining Lloyds Merchant Services to drive partner growth. Collaborate with internal teams to enhance payments acceptance solutions and establish key partnerships.
Responsibilities
- Using your expertise across Lloyd’s top sectors to identify and target applicable partnerships
- Lead complex negotiations and involve internal teams to support when required on legal and technical elements
- Regularly collaborating with sales to understand the gaps they need to fill and how the partner team can support outputs from win/loss analysis
- Identify priority partners based on internal need and your expertise on how we can solve problems better for our merchants
- Support internal sales teams by attending select meetings and conferences and being an SME on all things partnerships
- Successfully onboard partners and set them up for success before handing over to the Third-Party Relationship Management team
- Collaborate with senior leadership to align initiatives with company goals and objectives
- Develop and maintain strong relationships with key partners, ensuring long-term collaboration success
- Represent Lloyds at industry events, conferences, and forums, positioning the company as a key player in the industry through thought leadership and strategic partnerships
Requirements
- Substantial experience in the payments acceptance industry
- Management experience in a merchant services/gateway environment
- Evidence of working within third party organisations such as ISVs, ISOs, technology providers
- Experience working within core UK sectors such as Hospitality and Retail
- Knowledge on the complexities of integrations at a technical level
- Proven success in influencing or contributing to strategy at the highest level
- Proactive problem solver with track record of using a partner and customer centric approach
- Excellent communication and presentation skills, utilising Microsoft Excel, PowerPoint & PowerBI
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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