TE
TeltonikaHR and Office Administrator
HR & Onboarding Specialist managing onboarding logistics and employee integration for Teltonika's Dallas team. Ensuring compliance and a smooth experience for new hires over their first 90 days.
About the role
- Develop, maintain, and continuously improve HR Service Delivery metrics, KPIs, and dashboards to support service level monitoring and reporting.
- Monitor, review, and report SLA and KPI performance in alignment with defined frequency and governance protocols.
- Design and deploy standardized formats and frequencies for service monitoring dashboards, ensuring consistency and clarity in reporting.
- Ensure timely and accurate delivery of standard and ad hoc reports across all active and hypercare countries, meeting the specific requirements of delivery teams and stakeholders.
- Collaborate with HR Operations to maintain and update the reporting requirement list, ensuring alignment with evolving business needs.
- Introduce and automate employee experience dashboards, incorporating insights from surveys (calls & AskHR) to track satisfaction and service trends.
- Analyze service delivery metrics to identify trends, gaps, and areas for continuous improvement, particularly during BAU and hypercare phases of country transformations.
- Drive the initiation and integration of new reporting capabilities for countries, CoEs, and domains such as Payroll, HRM, APAC, EMEA, and the US, based on delivery needs.
- Define and implement Workday and call metrics, integrating them into existing Tableau dashboards to enhance visibility and reporting capabilities (e.g., Q4 2025).
- Maintain the HR Operations Service Catalogue and Service Scorecard to support transparency and performance benchmarking.
- Provide comprehensive reporting support to the HR Operations & HR Operations Support teams, including QA, and continuous improvement tracking.
- Leverage Service Management expertise in areas such as Incident Management, Problem Management, Preventative Maintenance, Service Continuity, Change Management, and Smart-Reporting related to service monitoring and reporting.
- Deploy and maintain interactive Tableau dashboards for HR data visualization, including enhancements to support QA, call metrics, and employee experience analytics.
- Demonstrate strong capabilities in reporting design, creation, configuration, and automation, driving efficiency and value-focused outcomes.
- Champion a data-driven, agile, and innovative approach to reporting, with a focus on automation, value creation, and proactive problem prevention.
- Demonstrate advanced Excel skills, including proficiency in macros and automation, to support reporting needs.
- Configure and customize reports by assigning pre-delivered fields, defining scope, reporting levels, frequency, and user access in a ticketing tool.
Requirements
- Must Have: Person should be able to configure and create reports we want to generate by assigning pre-delivered reporting fields, and specifying their structure, scope, user authorization, periodicity, reporting levels, and so on.
- Experience of report configuration in a ticketing and reporting tool.
- Must Have: Person should have strong advanced excel skills and advanced excel skills (macro/ excel automation knowledge).
- Degree with focus on Human Resources or Business Administration
- Minimum 7-8 years’ experience in different HR functional areas ideally in HR generalist or HR operations or shared service reporting roles in a global environment.
- Passion for improvement to achieve higher quality, consistency, and reliability of HR service delivery through service monitoring and reporting.
- Experience with and a strong interest in HR ticketing and other data reporting / analytics tools
- Proficiency with Workday, ServiceNow or other cloud-based HR solutions
- Fluency in English reading and speaking is a must, other language. knowledge would be added advantage
- Ability to deal with ambiguity and to operate in a global decentralized environment where system and process are yet to be aligned.
- Ability to work effectively with multicultural and virtual teams.
- Strong problem-solving and critical-thinking skills.
- Excellent communication, collaboration, and influencing skills.
- Driven by values of data accuracy, agility, automation, and innovation.
- Project and change management skills; being able to manage improvement initiatives independently under minimum guidance.
Benefits
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
DI
DiliTrustOffice & HR Coordinator
Office Coordinator at Dilitrust managing office operations and HR support in a positive work environment. Collaborating with various departments while optimizing employee experiences.
EMEA Benefits Specialist at Orica specializing in innovative reward solutions for a diverse workforce. Collaborating with leaders and HR partners to enhance employee recognition and wellbeing programs.
DA
dentsu AustriaAssociate Director, Employee Relations
Associate Director Employee Relations for dentsu managing ER practices and compliance with Indian labor laws in a multi - national setting. Fostering positive workplace culture through effective stakeholder engagement.
CW
Cushman & WakefieldHRIS Systems Consultant
HRIS Systems Consultant managing HR data and system related activities for global People Data Management team. Ensuring accuracy of employee data, compliance, and providing guidance on data operations.
RG
Royal BAM GroupMedewerker HR Operations
HR Operations Employee providing support for BAM’s personnel and payroll administration, assisting with internal HR inquiries and process improvements.
BG
Bureau Veritas GroupHR Supervisor
HR Supervisor managing team operations according to policies and procedures in Saudi Arabia. Develops HR strategies and ensures compliance while enhancing employee engagement.
PC
ProHealth CareRegistered Nurse – Inpatient Oncology
Clinical nurse providing professional nursing care in inpatient oncology for ProHealth Care at Waukesha Memorial Hospital. Role involves collaboration and integration of theoretical knowledge with clinical experience.
LA
Landis+GyrHR Intern
HR Intern developing projects in Human Resources at Landis+Gyr. Focus on onboarding, employee engagement, and talent acquisition strategies.
LC
Lear CorporationAssistante RH
HR Assistant overseeing workforce management and administrative tasks for Lear Corporation in Morocco. Handling reporting, recruitment support, and employee relations.