Account Manager for Innovamat, enhancing educational methodologies in schools across Lombardia. Focusing on building relationships and ensuring effective use of educational tools.
About the role
- Key Account Manager managing eCommerce client relationships for Intrepid Asia in a hybrid environment. Overseeing KPIs for brand/seller partners and ensuring client satisfaction.
Responsibilities
- A Key Account Manager is the liaison officer between Intrepid, its clients, and the platforms the client is selling on.
- Oversees the Intrepid-client relationship, determines opportunities, and identifies process improvements to grow their online sales revenue and to ensure Intrepid delivers the service level agreement.
- Deliver & perform best on the following KPIs for brand/seller partners, through internal & external coordination with concerned departments: Content management & optimization, Campaign strategies & execution, Chat response representation of the brand/seller, Operations capacity and process implementation, Progressive revenue trend and overall online sales performance.
- Foster client relationships; work with sales and marketing teams and other support teams available.
- Design sales growth proposals; handle client communications and prepare client reports; and communicate client agendas to other staff members.
- Ensure clients’ needs are met and their voices are heard while coordinating with others and fulfilling the contractual day-to-day duties.
- Positive client NPS.
Requirements
- Fluent in English
- Experience with business fundamentals
- 4 years of eCommerce background preferably from a brand/platforms/enablers industry
- Proactive self-starter who understands Intrepid vision & mission and can be the company’s best service ambassador
- Excellent negotiation skills
- Strong interpersonal skills (empathy & flexibility)
- Proficient in excel and powerpoint
Benefits
- Excellent and competitive compensation package
- Professional and open international working environment – culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
- Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Global Key Account Manager managing key automotive customer accounts at JR Automation. Collaborating on sales strategies and commercial operations for successful customer relationships.
Partnership Manager responsible for managing and growing strategic partnerships in Australia's payment industry. Driving transaction growth and revenue by aligning partner objectives with AP+ business goals.
Territory Manager responsible for driving sales growth for BD's Medication Delivery Solutions. Collaborating with hospital teams to meet needs in the South West UK region.
Account Manager for Culinary driving customer engagement and market strategy in the flavor industry. Collaborating with decision makers and delivering tailored solutions in Shanghai, China.
Account Manager for Skolae managing a portfolio of middle market clients. Ensuring revenue growth and client satisfaction in educational services.
Territory Manager responsible for executing Hospitality Business strategy in assigned territory. Focused on sales growth and key account management in Food Service domain.
Specialty Account Manager handling TEPEZZA sales at Amgen. Responsible for account management and driving product demand among healthcare professionals.
Mid - Senior Account Manager handling strategic customer relationships in energy infrastructure. Focused on driving revenue growth through solution sales of power electronics and energy systems.
Dealer Account Manager providing support and training to dealer partners in the automotive sector. Responsible for managing sales activities and promoting financial services to foster growth.