Director of Employee Experience & Analytics responsible for global strategy and analytics of Ford's employee listening programs. Collaborating with peers and shaping the people analytics strategy.
Responsibilities
Manage a portfolio of employee surveys and other listening tools to collect feedback from employees on a regular basis. This includes creating and distributing surveys, conducting focus groups, and providing channels for anonymous feedback.
Develop and share deep intelligence on the employee experience at Ford, delivering insights to senior leaders and building scalable products to enable insights and decisions across the enterprise. Blend data from multiple sources into valuable insights that drive better understanding of the employee experience.
Convert deep-dive analytics on survey data into executive-ready packages, applying a variety of analytical and statistical methods including emerging generative AI capabilities to organize survey data to generate meaningful, actionable insights. Role model excellence in data storytelling.
Manage survey technology platform including management of relationship with survey platform vendor, role security, and content.
Partner with communications and change management partners to ensure surveys achieve target response rates. Update key stakeholders regularly during survey cycles.
Implement training content for managers in their use of the survey data and action planning.
Stay up to date with industry trends, benchmarks, and best practices related to employee survey and analytics methodologies.
Develop and maintain strong relationships with employees at all levels of the organization. This includes building trust, demonstrating empathy, and actively listening to employees’ concerns and feedback.
Requirements
Bachelor’s Degree or Master’s Degree (Preferred) in Industrial and Organizational Psychology, Human Resources, Analytics, or any other related discipline
Minimum 10 years of work experience with a Master’s degree or 12 years of work experience with a Bachelor’s degree, in in Consumer/Employee Insights, Data and Analytics, Consulting or Strategy
Certified Analytics Professional (CAP) (Preferred)
Certified Human Resource Professional (CHRP) (Preferred)
Work is performed primarily in a seated position and entails no significant stooping, standing, climbing, walking, etc.
Benefits
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
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