HR operations professional managing payroll, benefits, and talent operations at Girls Who Code. Leading key workflows to enhance employee experience and organizational effectiveness.
About the role
- Director of People Analytics at Zendesk using data insights to propel business and implement solutions. Overseeing a team while ensuring alignment with HR practices and company objectives.
Responsibilities
- Use data-driven insights to propel business forward
- Work with stakeholders to unearth critical business questions
- Influence development and design of programs
- Ensure alignment with company objectives and market best practices
- Craft and execute a strategy for delivering people insights, data modeling, and data governance
- Shape team roadmap in alignment with People Team, Total Rewards and broader priorities
- Facilitate meetings with leaders and stakeholders for projects
- Build and maintain relationships with People Team COEs and key business stakeholders
- Maintain insights delivery to the business and partner with leaders on advanced analytics and tools
- Design, create and implement tools and frameworks for operational excellence
Requirements
- Bachelor’s degree in Human Resources, Business, Data Analytics, Statistics, Math, or a related field OR equivalent experience
- 12+ years of professional working experience with at least 5 years focused on HR/People Analytics
- Direct experience managing a globally distributed team
- Deep understanding of HR practices and processes
- Acute analytical skills with proficiency in data cleaning/manipulation, visualization, and statistical analysis
- Proficient with analytical tools such as Tableau, Power BI, Excel, R, SQL
- Familiarity with HR systems (Workday preferred)
- Awareness of Governance, HR data privacy, and compliance requirements
Benefits
- Flexible work arrangements
- Professional development
- Bonuses
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