Customer Onboarding Coordinator at Kolmeo facilitating onboarding of new clients to the property management software. Collaborating with the customer support team to enhance user experience and satisfaction.
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Hybrid Senior Associate, Product Management – Client Onboarding Experience
Posted 2 months ago
About the role
- Senior Associate, Product Management role at Capital One, focusing on client onboarding experience for a Top 10 Commercial Bank. Delivering innovative solutions and collaborating across teams to enhance business client experiences.
Responsibilities
- Deliver products to support the strategy and operations for a Top 10 Commercial Bank
- Craft strategies that equip the Bank to deliver tailored solutions for clients, build a world class team of financial advisors, and enable a market-leading operation for the origination and management of loans, treasury, and capital markets products
- Build “always on” technologies to increase profitability and empower associates
- Reduce operational risks through strengthening controls and monitoring of key processes
- Own the strategy and delivery of new products and features in partnership with technology teams and collaborate with Product, Tech, and Design partners in the ecosystem to deliver shared outcomes
Requirements
- Bachelor’s degree or military experience
- At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
- Bachelor’s degree in computer science or engineering (preferred)
- 1+ years translating business strategy or analysis into consumer facing digital products (preferred)
- 1+ years of experience working on core product platforms powering digital experiences (preferred)
- 1+ years working with cross functional teams as a product owner in an agile development process (preferred)
Benefits
- Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
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