Operations Manager II overseeing operations strategy and execution at PNC in Pittsburgh. Responsible for managing teams and driving business results within income collections organization.
About the role
- Senior Advisor improving business processes in the Operational Efficiency Department at Desjardins. Leading process improvement initiatives to enhance operational efficiency and effectiveness.
Responsibilities
- Document or update processes through workshops with representatives of owners and process agents
- Highlight preliminary opportunities for reducing waste (pain points and opportunities) and identify potential alignments with one or more projects
- Facilitate activities to assess the maturity of the process and ensure collaboration between all participants
- Organize and lead workshops to identify key target performance indicators (list of potential indicators) that support process improvement and their operating mechanisms
Requirements
- Bachelor's degree in a related field
- A minimum of six years of relevant experience
- Experience in CRM implementation
- Lean Six Sigma Green or Black Belt
- Knowledge of French is required for positions in Quebec
- Proficiency in process mapping and modelling tools
- Proficiency with Microsoft Office suite
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Operations Specialist Sr handling complex transactions at PNC’s Securities Settlement department. Responsible for end - of - day reconcilement and transactions with a focus on risk mitigation.
Operations Manager managing asset transfer processes at PNC in Cleveland, OH. Responsible for supervising teams and ensuring service requests are processed correctly.
I&O Engineer managing Healthfirst's cloud and operational excellence strategy. Developing automation, enhancing security, and optimizing infrastructure platforms.
Import - Export Operations Coordinator managing logistics for live events at The Rock - It Company. Assist in arranging transportation and maintaining client relationships from the Linden NJ office.
Retail Service Operations Team Leader overseeing service and operational objectives for ~10 branches. Mentoring teams and ensuring compliance with policies and procedures in multiple TX locations.
Retail Service Operations Team Leader overseeing service and operations across ~10 branches in Texas. Motivating team members while adhering to operational standards and risk management policies.
Retail Service Operations Team Leader responsible for service and operations for ~10 branches in East Texas. Mentoring teams and executing operational objectives within Huntington’s moderate to low - risk appetite.
Retail Service Operations Team Leader responsible for service and operations across 10 branches within a defined market area. Mentoring and coaching teams to meet operational objectives in banking.
Retail Service Operations Team Leader responsible for overseeing services and operations for around 10 branches. Mentoring a team to execute service and operational objectives effectively.