Account Representative II responsible for expanding business and managing customer accounts. Fostering customer satisfaction and generating new business through relationship building and lead generation.
Responsibilities
increases revenue and profitability through generation of new business and further development of existing accounts
generates new leads by networking, cold calling, researching various directories and internet sites
routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction
understands complex requirements from customers for preparation of customized quoting
delivers effective sales presentations and ensures technical requirements are met
assists with on-site troubleshooting of customers' concerns
works with and coordinates vendor resources to build relationships and support sales
performs other duties as assigned
Requirements
typically requires a bachelor's degree and three (3) to five (5) years of experience or an equivalent combination
knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products
ability to influence customers, while maintaining healthy relationships
excellent written and verbal communication skills
a proficient understanding of key sales principles and best practices
ability to take initiative and work with limited direction
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