Senior Account Manager at iHeartMedia managing client relationships in branded content. Leading communication and campaign performance with key stakeholders across audio and podcast initiatives.
Responsibilities
Serve as the lead point of contact for all key stakeholders
Build and maintain excellent client & partner relationships
Work cross-functionally with clients and sales, creative custom podcast production team, sales research, and technical teams
Lead conversations with the client around creative timelines, asset delivery, and third-party tracking to ensure campaigns launch in a timely manner
Work with internal AdOps and client as needed to troubleshoot any ad creative issues that impact tracking, implementation, or reporting
Partner with our production team and audience development lead to communicate podcast production updates and marketing initiatives to clients
Monitor and analyze campaign delivery and performance emphasizing big wins and recommending any optimization opportunities
Address client questions and feedback in a timely and accurate manner
Build formal presentations that highlight podcast and media performance in addition to audience insights, campaign learnings, and recommendations for future campaigns
Requirements
Bachelor's Degree in Marketing, Advertising, Communications or relevant, equivalent experience
5+ year experience of experience in account management, preferably within ad operations environment
Extremely proactive and highly organized, with the ability to manage and prioritize multiple tasks and campaigns in a timely manner
Excellent client service and verbal and written communication skills; results driven with strong analytical skills
Understanding of marketing, AdTech, and the technical systems and relationships used by publishers, agencies, and advertisers to deliver podcast ads
Benefits
Employer sponsored medical, dental and vision with a variety of coverage options
Company provided and supplemental life insurance
Paid vacation and sick time
Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
A Spirit day to encourage and allow our employees to more easily volunteer in their community
A 401K plan
Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
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