Client Relationship Manager building and maintaining key relationships in the people risk business for QBE. Focusing on workers compensation experience to expand customer engagement nationally.
About the role
- Senior Account Manager at iHeartMedia managing client relationships in branded content. Leading communication and campaign performance with key stakeholders across audio and podcast initiatives.
Responsibilities
- Serve as the lead point of contact for all key stakeholders
- Build and maintain excellent client & partner relationships
- Work cross-functionally with clients and sales, creative custom podcast production team, sales research, and technical teams
- Lead conversations with the client around creative timelines, asset delivery, and third-party tracking to ensure campaigns launch in a timely manner
- Work with internal AdOps and client as needed to troubleshoot any ad creative issues that impact tracking, implementation, or reporting
- Partner with our production team and audience development lead to communicate podcast production updates and marketing initiatives to clients
- Monitor and analyze campaign delivery and performance emphasizing big wins and recommending any optimization opportunities
- Address client questions and feedback in a timely and accurate manner
- Build formal presentations that highlight podcast and media performance in addition to audience insights, campaign learnings, and recommendations for future campaigns
Requirements
- Bachelor's Degree in Marketing, Advertising, Communications or relevant, equivalent experience
- 5+ year experience of experience in account management, preferably within ad operations environment
- Extremely proactive and highly organized, with the ability to manage and prioritize multiple tasks and campaigns in a timely manner
- Excellent client service and verbal and written communication skills; results driven with strong analytical skills
- Understanding of marketing, AdTech, and the technical systems and relationships used by publishers, agencies, and advertisers to deliver podcast ads
Benefits
- Employer sponsored medical, dental and vision with a variety of coverage options
- Company provided and supplemental life insurance
- Paid vacation and sick time
- Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
- A Spirit day to encourage and allow our employees to more easily volunteer in their community
- A 401K plan
- Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
- A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
AVP; Relationship Manager responsible for attracting new clients and servicing accounts in the International Banking Center. Manage customer relations and ensure compliance with banking regulations while developing business opportunities.
Key Account Manager facilitating client relations in ticketing services for cultural events. Ensuring satisfaction and effective use of the ticket sales system with high service quality.
Company Partnerships Lead shaping Lean In's engagement with global companies for women's advancement. Building strategic relationships and partnership models for measurable impact.
Senior Account Manager helping enterprises accelerate business transformation through advanced technologies. Build long - term relationships and develop proactive sales strategies within the IT sector.
Corporate Account Manager responsible for client prospecting and relationship in telecommunications sector. Joining Brasil TecPar to foster innovation and connectivity in Brazil.
Corporate Accounts Manager responsible for client prospecting within the ISP sector and managing client relationships and sales. Join Brasil TecPar to innovate with technology and connectivity.
Customer Service Representative handling customer inquiries and managing contracts and quotes in a growing transportation solutions company.
Account Manager responsible for client relationships and strategic digital content initiatives. Leading cross - functional teams to deliver impactful social media content and ensuring operational excellence.
Manager of Account Management at ZoomInfo leading a team to achieve sales targets. Fostering customer success and driving revenue growth in the enterprise software sector.