Client Relationship Manager building and maintaining key relationships in the people risk business for QBE. Focusing on workers compensation experience to expand customer engagement nationally.
Responsibilities
Developing, building and maintaining relationships with customers and intermediaries to expand the people risk business nationally
Establishing and maintaining strong relationships with customers, internal and external stakeholders
Being the voice of the customer in our business, working across different business units to optimize the customer program
Requirements
Extensive workers compensation experience from either a Broker, Account Management, Claims or Underwriting background
A market presence that ensures credibility
Strong working knowledge and understanding of workers compensation
Outstanding customer service and relationship building skills
Strong communication and negotiation skills
Excellent analytical skills and a high attention to detail
Knowledge of the insurance industry and claims lifecycle.
Benefits
‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
Life Leave, supporting the life events we all experience, leaving your annual leave for rest
18 weeks’ gender-equal flexible leave for all new parents, including paid super
A range of discounts on insurance products, car hire, hotels, goods and services
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