AVP; Relationship Manager responsible for attracting new clients and servicing accounts in the International Banking Center. Manage customer relations and ensure compliance with banking regulations while developing business opportunities.
About the role
- Account Manager responsible for client relationships and strategic digital content initiatives. Leading cross-functional teams to deliver impactful social media content and ensuring operational excellence.
Responsibilities
- O(a) Gerente de Conta será o principal ponto de contato com o cliente, responsável por liderar e inspirar o time, garantindo excelência na entrega, ritmo estratégico e fluidez na operação.
- Além da liderança operacional, terá papel estratégico na atuação em conteúdo para redes sociais, identificando oportunidades dentro de conversas culturais, datas sazonais e movimentos espontâneos da comunidade – sempre com olhar atento ao que gera conexão real com o consumidor.
- É essencial que seja alguém capaz de conectar áreas (conteúdo, planejamento, BI e criação) com visão crítica e integradora, assegurando alinhamento com tom de voz da marca, metas de negócio e dinâmica viva do ambiente digital.
Requirements
- Domínio do ecossistema de varejo e calendário comercial;
- Experiência com social media e conteúdo digital em escala;
- Gestão de squads multidisciplinares e operações ágeis;
- Elaboração e revisão de briefings estratégicos;
- Gestão de cronogramas, escopos e entregas em múltiplas frentes;
- Vivência em modelo híbrido, com flexibilidade para atuação in loco.
- Excelente comunicação interpessoal e negociação;
- Organização, resiliência e perfil colaborativo;
- Liderança inspiradora, escuta ativa e tomada de decisão;
- Visão integrada de marca, performance e conteúdo;
- Capacidade de manter ritmo, alinhamento e clima positivo no time.
Benefits
- Flexibilidade de trabalho
- Ambiente híbrido
- Oportunidade de co-criação
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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