About the role

  • This role’s primary function is the first point of contact for processing Requests for proposals from external brokers.
  • Working closely with internal Sales Executives the role is the overall pre-sale process for Employee Benefit insurance for new and existing business for 50-99 lives.
  • Managing a group inbox to effectively receive and process requests for proposals for Life, Disability and Supplemental Health products for groups 50-99 lives.
  • Monitor RFP Inbox.
  • Scrub for completeness and route to appropriate team for rating.
  • Highlight plans for rating.
  • Interface with Broker/sales executives for questions/clarifications from initial data provided or additional data needed
  • Capturing the "in good order" of the case when broker comes back Declinations prior to rating.
  • Verify licensing & appointment of the Broker prior to submission.
  • Maintain case correspondences per Document Management Guidelines.
  • Customer/Broker.
  • Support other Sales Support personnel when out.
  • Attends and participates in all mandatory training, meetings, etc.
  • As appropriate route incoming inquiries to appropriate internal partners.
  • Project support as needed.

Requirements

  • Strong knowledge of Group Insurance terms, provisions and administration.
  • College degree preferred or equivalent experience with financial ratings preferred.
  • Excellent verbal and written communication skills.
  • Highly organized, detail oriented and able to manage multiple priorities at once;
  • Attention to detail-error free work
  • Ability to build rapport, and develop/maintain strong relationships with internal/external partners
  • Critical thinking: Proactively identify and anticipate needs.
  • Quick learner.
  • Solves problems by gathering and using different sources of information.

Benefits

  • short-term or annual bonuses
  • long-term incentives
  • on-the-spot recognition

Job title

Sales Support

Job type

Experience level

Mid levelSenior

Salary

$52,560 - $78,840 per year

Degree requirement

Bachelor's Degree

Location requirements

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