Hybrid Sales Support

at The Hartford

• Job title: Sales Support
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $52,560 - $78,840 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Hartford, United States

About the role

• Sales Support processing Requests for proposals for Employee Benefit insurance for groups 50-99 lives. Liaising with internal Sales Executives and managing a group inbox.

Responsibilities

• This role’s primary function is the first point of contact for processing Requests for proposals from external brokers.
• Working closely with internal Sales Executives the role is the overall pre-sale process for Employee Benefit insurance for new and existing business for 50-99 lives.
• Managing a group inbox to effectively receive and process requests for proposals for Life, Disability and Supplemental Health products for groups 50-99 lives.
• Monitor RFP Inbox.
• Scrub for completeness and route to appropriate team for rating.
• Highlight plans for rating.
• Interface with Broker/sales executives for questions/clarifications from initial data provided or additional data needed
• Capturing the "in good order" of the case when broker comes back Declinations prior to rating.
• Verify licensing & appointment of the Broker prior to submission.
• Maintain case correspondences per Document Management Guidelines.
• Customer/Broker.
• Support other Sales Support personnel when out.
• Attends and participates in all mandatory training, meetings, etc.
• As appropriate route incoming inquiries to appropriate internal partners.
• Project support as needed.

Requirements

• Strong knowledge of Group Insurance terms, provisions and administration.
• College degree preferred or equivalent experience with financial ratings preferred.
• Excellent verbal and written communication skills.
• Highly organized, detail oriented and able to manage multiple priorities at once;
• Attention to detail-error free work
• Ability to build rapport, and develop/maintain strong relationships with internal/external partners
• Critical thinking: Proactively identify and anticipate needs.
• Quick learner.
• Solves problems by gathering and using different sources of information.

Benefits

• short-term or annual bonuses
• long-term incentives
• on-the-spot recognition