AB
Alexander BürkleAfter Sales Service Associate – Part-time
Mitarbeiter* (m/w/d) After Sales Service in Teilzeit zur Verstärkung des Logistikteams in Freiburg. Bearbeitung und Prüfung von Reklamationen, Monitoring der Logistikprozesse.
About the role
- Assist with sales research, opportunity tracking, pricing and proposals.
- Assist with pricing opportunities and preparing commercial documentation
- Help create and update client-facing materials (e.g. case studies, presentations).
- Improve use of our CRM (HubSpot) to support growth and relationship tracking.
- Coordinate social media posts, website updates, and campaign scheduling.
- Monitor engagement and suggest ways to grow audience reach and brand visibility.
- Help define and advertise services on AWS Marketplace and other platforms.
- Support the creation of service offering content working with our delivery team and thought leadership materials.
- Help track alliance activity and outcomes e.g. ROI from joint events, marketing funding, and assist with applying for and securing AWS funding.
- Provide administrative support across the commercial team (scheduling, reporting, documentation).
- Proactively identify opportunities to improve team processes, including how we better adopt AI to drive efficiencies and sales and marketing innovation.
Requirements
- Previous experience in a similar sales support or coordination role, or similar
- Some or all of the below experience is advantageous:
- Previous experience supporting sales teams with research and opportunity tracking
- Knowledge of a CRM (Hubspot ideally) to help track opportunities
- Experience monitoring engagement metrics
- Creation of client facing collateral such as proposals and case studies
- Coordination and scheduling experience for social media posts and website updates
Benefits
- Discretionary bonus scheme
- 25 days’ annual leave + 5 additional days for training/exams or volunteering
- Option to buy up to an additional 5 days annual leave
- Travel and accommodation expensed where eligible in line with our expenses policy
- Life Assurance
- Long Term Disability cover
- Employee Assist Programme for employee advice and support (including legal and counselling helpline)
- Health, Mental Health, Wellbeing, Financial and Legal support
- 24/7 GP access
- Public holiday opt-out scheme giving you the option to work on public holidays creating the flexibility to enjoy your time off when it suits you
- Individual training and development plans with online training and exam costs covered
- Recruitment referral scheme – referral bonus if you introduce us to someone we then hire
- Customer referral scheme – referral bonus if you introduce us to a new customer
- Cycle To Work Scheme
- Dog friendly offices
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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