Sales Assistant supporting commercial team in client relationships and prospecting. Engaging in telemarketing and managing clients through CRM system in a hybrid work environment.
About the role
- Sales Development Representative at Scratch promoting payment solutions for veterinary performances through outreach and relationship-building. Engaging with veterinary professionals to simplify payment processing and improve operations.
Responsibilities
- Promote Scratch Checkout to veterinary hospitals, clinics, and practice groups via phone, email, and social outreach.
- Master the value proposition and benefits of Scratch’s payment platform and financing options.
- Generate and qualify leads through cold-calling, targeted email campaigns, and account research.
- Book meetings and product demos for Account Executives with qualified prospects.
- Maintain accurate records of outreach activities and customer information in HubSpot for transparency and pipeline management.
- Stay informed on veterinary industry trends, payment technology developments, and competitor offerings.
- Drive results through a positive, proactive, and no-excuses attitude on every call and meeting.
- Consistently meet or exceed pipeline creation and meeting-setting metrics.
Requirements
- Previous sales experience, ideally within the FinTech industry.
- Strong ability to understand and communicate technology solutions clearly to non-technical audiences.
- Previous success in meeting or exceeding quotas as a Sales Development Representative, Inside Sales Representative, Account Executive, or similar role.
- Experience using modern sales tools including HubSpot, Gong, and Google Workspace.
- Excellent communication, relationship-building, and negotiation skills.
- Entrepreneurial, self-starter mindset with outstanding time management skills.
- Bachelor’s degree in Business, Marketing, or related field preferred.
- 1+ year of inbound/outbound sales experience is preferred.
- Background in veterinary, pet healthcare, or healthcare technology sales is a plus.
- Prior experience working in a fast-paced startup environment or high growth company.
Benefits
- Unlimited PTO
- Covered healthcare
- 401k match
- Cell plan reimbursement
- Monthly recognition opportunities
- Learning platforms and resources for growth
- Generous parental leave
- Equity retention policy
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