We are the worldwide leader in outsourced omnichannel customer experience management.
Teleperformance  connects  the biggest and most respected brands on the planet with their customers by providing  customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

Teleperformance

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sales-development-rep

Teleperformance is a global leader in customer experience management and digital integrated business services. They operate in various locations, including Spain, where they offer job opportunities in cities like Barcelona, Madrid, and Seville. The company is renowned for providing excellent career growth opportunities and has job categories that include Customer Service, Business Development, Marketing, Sales, Human Resources, and more. Teleperformance is committed to employee experience and cultural diversity, with vacancies for multilingual professionals, reflecting its global presence and multicultural team environment. They emphasize using technology and data privacy in delivering their services, ensuring tailored and effective business solutions for their clients.

We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance  connects  the biggest and most respected brands on the planet with their customers by providing  customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

• Make outbound customer calls to promote and sell services.
• Create, maintain, and update a customer database with complete information.
• Consolidate and build the customer base.
• Record outbound call history and customer responses in detail.
• Ensure consistent customer follow-up.
• Monitor competitors’ products or services and develop selling strategies.
• Handle customer needs and inquiries.


Sales Development Representative, Greek Speaking – Google Ads Products

Sales Development Representative promoting Google Ads products for Greek market. Handling customer interactions and building relationships within a tech-focused environment.

customer-support

• Serve as the first point of contact, directing customer inquiries to the appropriate department with accuracy and efficiency.
• Meet defined KPIs while maintaining a high standard of customer service.
• Ensure all activities are performed in compliance with company policies and procedures.
• Operate with accuracy and compliance, upholding our company's standards and procedures in all your interactions.

Customer Service Representative, Spanish Speaking – Google Ads Products

Customer Service Representative for Google Ads products at TP Spain in Barcelona. Supporting Google customers with inquiries and ensuring high-quality service in a dynamic setting.

• As a customer support advisor for Booking you will be in charge of understanding and identifying customer needs.
• You will be listening, responding and mediating between our international travellers and accommodation suppliers of all over the world, always ensuring a high level of customer service.
• Clarifying inquiries about service, payment and technical requirements, providing accurate information and following set process, via email and phone.


Icelandic Speaking Customer Service Representative

Customer Support Advisor managing customer inquiries for Booking. Clarifying service, payment, and technical requirements while ensuring high levels of customer service.

French Speaking Customer Service Representative – Google Ads Products

Customer Service Representative for Google Ads products at TP Spain. Serving as the first contact for customers, ensuring satisfaction and compliance with company policies.

• Serve as the first point of contact, directing customer inquiries to the appropriate department with accuracy and efficiency.
• Meet or exceed defined KPIs while maintaining a high standard of customer service.
• Ensure all activities are performed in compliance with company policies and procedures.
• Operate with a high level of accuracy and compliance, upholding our company's standards and procedures in all your interactions.

Customer Service Representative, Dutch speaking – Google Ads Products

Customer Service Representative supporting Google Ads customers from Barcelona. Engaging with customers and directing inquiries in a fast-paced digital marketing environment.

Teleperformance

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