Telco Regulatory Compliance Assistant supporting global regulatory team at Five9. Managing documentation, reporting, and compliance across various markets in the telecommunications sector.
About the role
- Risk & Compliance Lead responsible for designing and implementing risk compliance frameworks for a SaaS company. Collaborating with cross-functional teams to mitigate operational and regulatory risks.
Responsibilities
- Own Elliptic’s Risk and Compliance strategy, frameworks, and annual plan
- Maintain risk taxonomy, registers, and assessment cadence across business, product, data, third‑party, and operational risks
- Facilitate risk identification with domain owners, evaluate inherent/residual risk, and drive treatment plans
- Identify applicable obligations and industry standards for a SaaS provider and maintain a single control framework mapped to them
- Plan and run a risk‑based assurance programme to test control design and effectiveness
- Partner with Platform, SRE, and Security to validate backup, recovery, continuity, and disaster recovery capabilities
- Set methodology and thresholds for vendor and product risk, partnering with Procurement, Legal, and Product to embed controls in lifecycle workflows
- Coordinate external audits and certifications as needed; ensure our evidence strategy is efficient and reusable
- Enable teams through guidance, training, and practical tooling; make compliance easy and transparent
Requirements
- Proven ownership of an ERMF or equivalent risk programme in a SaaS or technology business
- Designing and operating a unified control framework mapped to multiple obligations or standards
- Knowledge of data protection and data governance practices relevant to SaaS
- Planning and executing risk‑based assurance and control testing, and managing CAPA to closure
- Partnering with engineering and product teams to embed quality and compliance controls into their operations
- Clear, concise written communication and executive risk reporting
- Strong stakeholder management across technical and non‑technical teams
- Nice to have
- Experience with ISO 27001, SOC 2, or similar certifications, and familiarity with ISO 9001/22301/14001 as contributing inputs
- Exposure to model risk governance or validation practices
- Experience with evidence automation or compliance tooling
Benefits
- Hybrid working and the option to work from almost anywhere for up to 90 days per year
- £500 Remote working budget to set up your home office space
- $1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development
- Holidays: 25 days of annual leave + bank holidays
- An extra day for your birthday
- Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave
- Private Health Insurance - we use Vitality!
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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