VP, Hub Leader managing the Global Servicing team in Phoenix, Arizona. Overseeing performance metrics and budget management with a focus on customer experience.

At Synchrony, our driving force is to be essential to people's everyday lives by making it easier for the many millions of people who rely on us to access their essential needs and everyday wants with consumer financing that works for them – from their first credit card to a lifetime of flexibility.
We do this by helping people make informed, smart credit choices so they can live healthier financial lives and by connecting them to Synchrony's ecosystem of hundreds of thousands of small- and mid-sized businesses and health and wellness providers that are the backbone of the U.S.
economy.
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VP, Hub Leader managing the Global Servicing team in Phoenix, Arizona. Overseeing performance metrics and budget management with a focus on customer experience.
Experienced Platform Program leader driving cross - functional initiatives for Synchrony’s CMO. Collaborating with teams to optimize platform adoption and innovation across multiple business functions.
Information Architect leading data architecture solutions at Synchrony for consumer - focused analytics platform. Focusing on modernizing legacy systems within a demanding environment.
Secured Installment Product Manager at Synchrony driving product management and strategic direction. Collaborating with cross - functional teams on product innovation and development.
Lead client integration project manager at Synchrony, responsible for implementing products and capabilities. Collaborate with multiple teams to ensure client satisfaction and project success.
Sr. Client Development Manager managing the Venmo program for Synchrony. Leading strategies for client growth and program performance.
Vice President of AI Automation leading multidisciplinary AI teams at Synchrony. Focusing on building and maintaining a scalable AI automation platform and enhancing customer experiences through AI.
Field Sales Manager responsible for building relationships with Walgreens leadership and driving credit goals. Collaborating with internal teams and executing strategies to meet sales targets in GA/N. FL.
High - impact analytics leader converting complaint data into early - warning intelligence and opportunities. Collaborating with business leaders to drive actionable insights for customer experience improvements.
VP, BSA/AML Governance overseeing compliance processes within financial services at Synchrony. Responsible for governance framework, reporting, and collaboration with leadership teams.
VP of Analytics for Sam's Club at Synchrony, leading marketing analytics and strategy alignment to drive profitable growth. Overseeing acquisitions learning agenda and ensuring high - quality analytics delivery.
VP of Enrollment Strategy driving growth initiatives for Health & Wellness platform. Collaborating across teams to enhance operational enrollment capabilities and strategic alignment.