Senior Director NA Revenue Operations leading sales effectiveness and commercial strategy for MRI Software. Driving revenue growth across all NA regions with various software solutions.
About the role
- Revenue Operations Manager at Schema App ensuring operational alignment across Sales, Marketing, and Customer Success. Support deal operations while owning CRM processes and metrics management.
Responsibilities
- Ensure operational alignment across Sales, Marketing, Customer Success, and Finance.
- Support Sales and Customer Success teams with proposals, renewals, and workflows.
- Own the deals system including configuration, maintenance, and integrations.
- Manage permissions and ensure clean deal data.
- Calculate and communicate commissions monthly for AEs, BDRs, and CSMs.
- Conduct lost deal analysis and coordinate with legal on custom terms.
- Own tracking and accuracy of core SaaS KPIs and deliver actionable insights.
Requirements
- Mid-level experience in Revenue Operations
- Proficiency with CRM systems (HubSpot and DocuSign)
- Strong understanding of SaaS metrics (MRR, churn, CAC, LTV, etc.)
- Experience with deal operations and analytics
- Ability to analyze customer feedback and lost deal insights
- Strong process documentation skills
Benefits
- Great benefits for health & wellness, and your coverage starts as soon as you do.
- RRSP matching!
- Flex days to re-energize on top of vacation days and you don’t work on your birthday.
- You choose where you work - home or headquarters in Guelph.
- The Culture Club keeps our virtual team connected through fun and innovative events.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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