Sales Support Specialist supporting Civica’s Revenue Operations. Focused on managing sales processes, customer interactions, and data accuracy for enhanced revenue performance.
About the role
- Driving revenue operations and optimizing sales processes for a sustainability platform focused on real estate. Collaborating across teams to enhance sales efficiency and leverage data insights.
Responsibilities
- Identify bottlenecks and drive data-backed recommendations to improve efficiency
- Ensure the availability of accurate, timely data to inform decision-making, bring visibility to key performance metrics, and identify what’s working and what isn’t.
- Lead the management and optimization of our sales, and account management processes, ensuring that processes are clearly defined, documented, and accessible to all teams
- Develop conversion insights to guide smarter prioritization
- Standardize reporting and dashboards for performance
- Streamline CRM workflows and ensure clean, actionable data
- Support Sales with process tools that remove friction and boost efficiency
Requirements
- Bachelor’s degree in Business, Economics, Data Science, or a related field preferred
- Minimum of 5 years of experience spanning operations, sales operations, or a related role, preferably in a B2B SaaS
- Strong analytical mindset; comfortable building dashboards and translating business questions into data stories.
- You’re comfortable navigating ambiguity through data and insight, and can self-serve in Excel and SQL
- Proven ability to balance detail and big-picture thinking, operational precision now, strategic scale later.
- Global mindset and ability to collaborate across time zones
- Excited to build the foundation of scalable revenue operations
Benefits
- 25 paid vacation days per year
- Equity package giving you real ownership in the company and alignment with our long-term growth
- We offer a hybrid work policy: 2 days working from home and 3 days in-office each week
- Four months parental leave
- Annual personal development budget
- We are a global company that meets in person at least once a year
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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