MI
Meliá Hotels InternationalHuman Resources Intern
Estágio em Recursos Humanos para integrar o time de Departamento Pessoal. Apoiando nas rotinas administrativas e com ênfase em ambiente multicultural e de aprendizado.
About the role
- Oversee the day-to-day operations of the People Services team, ensuring timely and accurate delivery of HR services via the ticket desk including onboarding, offboarding, employee records, benefits administration, and HR systems support.
- Liaise effectively with other People functions (e.g., People Business Partners, Talent Acquisition, Compensation & Benefits) to ensure integrated HR service delivery.
- Provide insight to the wider team through monthly reporting of data from the global ticketing system.
- Continuously evaluate and improve HR processes and systems to enhance efficiency, compliance, and user experience.
- Update standard operating procedures (SOPs) for all People Services activities.
- Leverage HR technology to improve service delivery and data management.
- Champion a positive colleague experience by ensuring services are delivered with clarity and consistency.
- Ensure all HR practices comply with current employment legislation and internal policies.
- Oversee the management of the HRIS - Workday.
- Generate and analyze HR metrics and reports to support strategic decision-making.
- Lead, coach, and develop a team of People Services professionals, fostering a culture of collaboration, accountability, and continuous improvement.
- Conduct and/or support in internal and external HR audits globally, ensuring data readiness and compliance.
- Maintain confidentiality and ensure data privacy protocols are strictly adhered to.
- Collaborate with other departments (e.g., IT, Finance, Legal) to resolve cross-functional issues related to HR operations.
- Act as a point of escalation for complex employee queries or HR operational issues.
Requirements
- Proven experience in a similar HR operations or shared services role.
- Strong knowledge of employment law and HR best practices.
- Experience managing HRIS systems (e.g., Workday, SAP, BambooHR).
- Demonstrated ability to lead and develop high-performing teams.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong analytical skills and attention to detail.
Benefits
- Benefits at Ideagen
- Work-life balance
- Flexible or part-time working arrangements
- Reasonable adjustments available during the application process
- Benefits and rewards
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
SA
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