Hybrid People Operations Specialist

Posted 2 months ago

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About the role

  • Administer end-to-end employee lifecycle transactions for the AMER region, including onboarding, transfers, compensation changes, and offboarding
  • Generate, review, and update employment contracts and HR documentation with HR and legal
  • Coordinate and process payroll activities in Mexico, partnering with payroll vendors to ensure accuracy and compliance
  • Maintain and audit employee data in Workday and other HR systems, ensuring accuracy, consistency, and compliance
  • Respond to employee and manager inquiries through Zendesk and other channels
  • Conduct regular and ad hoc audits for labor law compliance, payroll accuracy, and internal policies
  • Prepare and deliver Workday reports and analytics to support HR and business decision-making
  • Partner with HR colleagues across the AMER region to align processes and support global initiatives
  • Participate in HR projects, system implementations, and process improvement initiatives

Requirements

  • 3-5+ years of HR operations experience with strong expertise in Mexico payroll processing and employment law
  • Hands-on experience with employee lifecycle administration and HR documentation
  • Experience working with HRIS systems (Workday strongly preferred)
  • Strong proficiency in Excel (pivot tables, VLOOKUPs, formulas) and experience analyzing HR and payroll data
  • Strong understanding of compliance requirements for Mexico; familiarity with US and Canadian HR practices a plus
  • Excellent organizational, analytical, and problem-solving skills with high attention to detail
  • Strong communication and customer service skills
  • Bilingual in Spanish and English
  • Ability to work independently while effectively collaborating with global and regional HR teams

Benefits

  • Hybrid role based in Mexico City
  • Equal employment opportunity and commitment to diversity and inclusiveness
  • Cloudflare provides reasonable accommodations to qualified individuals with disabilities
  • Opportunity to work on impactful projects (Project Galileo, Athenian Project, 1.1.1.1)

Job title

People Operations Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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