Director of People & Talent at Unleash, leading global People & Talent strategy and shaping company culture. Focused on attracting and developing exceptional talent for scalable growth.
About the role
- People Administrator managing HR queries and support for South West Water in Exeter, ensuring compliance and continuous improvement.
Responsibilities
- Act as the first point of contact for HR queries via phone, email, and internal systems.
- Provide accurate and timely advice on HR policies, procedures, and processes.
- Maintain and update employee records, ensuring compliance with data protection regulations.
- Support the administration of onboarding, and induction processes.
- Assist with payroll and benefits administration, ensuring accuracy and confidentiality.
- Generate HR reports and maintain HR databases.
- Escalate complex queries to the People Experience Advisors or relevant specialist teams.
- Contribute to continuous improvement of HR processes and customer service delivery.
Requirements
- Previous experience in an HR, customer service, or administrative role.
- Strong communication and interpersonal skills with a customer-focused approach.
- Excellent organisational skills and attention to detail.
- Ability to manage multiple tasks and prioritise effectively.
- Proficiency in Microsoft Office and HR information systems.
- Knowledge of HR policies, procedures, and employment legislation (desirable).
Benefits
- Generous holiday allowance plus bank holidays
- Localised incentives and weekly recognition
- Subsidised on-site Costa
- Coaching, training and development opportunities
- Buy or sell annual leave to offer you extra flexibility
- Buy a bike and safety equipment tax-free, through our Cycle to Work scheme
- We offer free car parking at the majority of our sites
- Take up to 26 weeks’ additional maternity leave
- Share your parental leave and split your time off to care for your child how you choose
- Invest in Pennon Group plc through our employee share schemes
- We support our people by offering a free, confidential Employee Assistance Programme
- Look after your wellbeing with our Champion Health support platform
- Enjoy free eye tests and discounts on frames and lenses at Specsavers
- Enjoy access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox
- A range of group discounts: The Dell Advantage Programme, Virgin Media Affinity Scheme, Vodaphone Advantage and more
- A discretionary Bonus
- Competitive Contributory Pension
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