People Operations Coordinator providing HR operational support and managing internal communications. Engaging with employees through content creation and maintaining essential HR platforms.
About the role
- People Operations Coordinator managing HR processes and employee lifecycle at Syntax. Supporting onboarding, compliance, and employee experience while enhancing operational excellence.
Responsibilities
- Coordinate end-to-end onboarding and offboarding activities, including documentation collection, background checks, system provisioning, and induction scheduling
- Ensure timely processing of employee lifecycle changes (promotions, transfers, leaves, terminations, status updates)
- Support new hires and exiting employees with clear guidance and a positive experience
- Maintain accurate and up-to-date employee records in SuccessFactors and regional HRIS tools
- Perform regular data audits to ensure reliability, compliance, and alignment with internal standards
- Prepare HR reports and ensure timely data flow to Payroll, Finance, and internal partners
- Uphold data privacy and confidentiality in compliance with corporate and local regulations
- Act as the first point of contact for employee questions related to HR policies, benefits, leave, and general People Operations processes
- Provide clear, empathetic, and professional guidance while maintaining discretion
- Assist with benefits administration and leave tracking in compliance with Moroccan labor regulations
- Identify process gaps and propose improvements that enhance efficiency and service delivery
- Contribute to maintaining updated SOPs, checklists, templates, and process documentation
- Assist with compliance requirements, including documentation related to Moroccan labor laws
Requirements
- Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field
- 2–5 years of experience in HR coordination or HR administration, ideally within a multinational environment
- Strong knowledge of HR operations, data privacy principles, and compliance requirements
- Proficiency with Microsoft 365 tools; experience with HRIS platforms—preferably SuccessFactors—is an asset
- Knowledge of Moroccan labor law and employee documentation requirements preferred
- Ability to work independently, manage deadlines, and maintain high attention to detail
- Excellent interpersonal and communication skills with a strong customer-service mindset
- Fluency in English and French (spoken and written).
Benefits
- Hybrid working model with a strong focus on employee well-being and development
- Attractive benefits, e.g. company pension scheme or various health offers
- Competitive, above-average compensation
- Flexible working time models, home office
- Individual career planning with continuous training and coaching on the job
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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